Chiniqua Geter
Beaumont,TX
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
25
25
years of professional experience
1997
1997
years of post-secondary education
Work History
Sales Representative
Foundever
Beaumont, Tx
09.2017 - 06.2025
- Managed customer accounts and built strong relationships with clients.
- Provided feedback to product development based on customer insights and needs.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Answered inquiries from prospective customers regarding features of products and services offered.
Customer Service Representative
Teleperformance
Beaumont, Tx
07.2013 - 08.2017
- Assisted customers with inquiries and product information via phone and email.
- Resolved customer complaints by providing effective solutions and support.
- Documented customer interactions in the company's CRM system for future reference.
- Collaborated with team members to improve service quality and efficiency.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
ESL Teacher
Trinity school
Port Arthur, Texas
03.2000 - 05.2013
- Designed engaging lesson plans for diverse student needs.
- Facilitated interactive classroom discussions to enhance language skills.
- Assessed student progress through regular evaluations and feedback.
Education
Lincoln High School
Port Arthur, TexasSkills
- Patience: Staying calm and composed, especially when faced with challenging or emotional customers
- Problem-solving: Analyzing issues, finding solutions, and thinking outside the box to address customer concerns effectively
- Positive Attitude: Approaching interactions with enthusiasm, optimism, and a willingness to help
- Communication: Clearly and concisely explaining solutions, answering questions, and proactively communicating updates or next steps
Timeline
Sales Representative
Foundever
09.2017 - 06.2025
Customer Service Representative
Teleperformance
07.2013 - 08.2017
ESL Teacher
Trinity school
03.2000 - 05.2013
Lincoln High School