Chinnema Hamilton
Moncks Corner,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cook Shift Leader
Wildcat Senior Living
Summerville, SC
05.2021 - 08.2025
- Prepare for the next day.
- Temp all logs throughout the day.
- Check the food truck in.
- Clean and organize.
- Prepared and cooked breakfast dishes according to established recipes and quality standards.
- Managed food inventory, ensuring adequate stock levels for efficient daily operations.
- Collaborated with kitchen staff to develop new breakfast menu items, resulting in increased customer satisfaction.
- Maintained a clean and organized work area, adhering to health and safety regulations.
- Efficiently handled multiple orders simultaneously during busy morning hours.
- Ensured timely preparation of breakfast orders, minimizing wait times for customers.
- Prepared and cooked a variety of dishes on the night shift, ensuring timely service and high-quality food.
- Collaborated with kitchen staff to develop nightly specials, incorporating seasonal ingredients, and unique flavors.
- Maintained cleanliness and organization of the work station, adhering to health and safety regulations.
- Managed inventory levels for ingredients specific to night menu items, minimizing waste, and optimizing cost-efficiency.
- Demonstrated strong knowledge of cooking techniques, flavor profiles, and plating presentations.
- Efficiently multitasked during busy periods, effectively managing multiple orders simultaneously.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained accurate records of customer interactions for quality assurance reviews.
- Documented customer correspondence in CRM to track requests, problems, and solutions.
- Investigated customer complaints regarding product quality or service rendered.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Provided expert assistance to customers via phone, email, and chat platforms.
- Trained new cooks on recipes, techniques, and kitchen procedures effectively.
- Trained new cooks on proper food handling techniques.
Cook
Stratford Place Assisted Living & Memory Care
Goose Creek, SC
12.2019 - 04.2021
- Prepared and cooked a variety of dishes according to recipes, quality standards, and presentation guidelines
- Ensured all food items were stored properly in designated areas to maintain freshness and prevent spoilage
- Maintained cleanliness and sanitation of work areas, equipment, and utensils to meet health department standards
- Collaborated with the kitchen team to plan menus, estimate food requirements, and order supplies as needed
- Followed proper food handling procedures to minimize waste and ensure safe preparation of meals
- Monitored cooking times for various menu items to ensure timely delivery of orders
- Assisted in the development of new recipes by testing ingredients, flavors, and cooking techniques
- Operated kitchen equipment such as grills, ovens, fryers, etc. in a safe manner following operating instructions
- Adhered to portion control guidelines while plating dishes for consistent presentation
Cook's Assistant
Life Care Center of Charleston
North Charleston, South Carolina
09.2014 - 02.2018
- Prepared ingredients and assisted in meal preparation for residents.
- Maintained cleanliness and organization of kitchen and dining areas.
- Managed inventory by restocking supplies and checking expiration dates.
- Followed dietary guidelines to ensure meals met resident needs.
- Collaborated with kitchen staff to streamline meal service operations.
- Supported special dietary requests for residents with specific needs.
- Cut or sliced meat, poultry and seafood to prepare for cooking.
- Observed food safety and sanitation protocols to reduce germ spread.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Distributed food to waiters and waitresses to serve customers.
- Stored food in designated containers and storage areas to prevent spoilage.
Customer Service Representative
Iqor
North Charleston, SC
11.2011 - 07.2013
- Assisted customers with inquiries and issues via phone and chat platforms.
- Educated customers on products, services, and policies for better understanding.
- Handled escalated calls by providing timely and accurate solutions to customers.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with billing inquiries and payment issues.
- Educated customers on billing policies and procedures.
- Processed customer transactions using billing software systems.
- Resolved discrepancies in billing statements and accounts.
- Assisted customers with setting up new services or making changes to existing services.
- Provided detailed information to customers about their accounts, including payment history and current balance due.
- Processed payments received from customers by mail or online banking systems.
Education
Culinary Arts - Technical school
Trident Technical College
North Charleston, SC10.2025
High school diploma -
Goose Creek High School
Goose Creek, SC06.2009
Skills
- Food handling
- Meal preparation
- kitchen experience
- cooking
- Food safety
- Restaurant experience
- Food preparation
- Food industry
- Knife skills
- Culinary experience
- Food service
- Inventory management
- Customer service
- Telephone management
- Payment collection
- Payment processing
- Multitasking and organization
- Cash register operation
Certification
Food Handler Certification, Present
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Cook Shift Leader
Wildcat Senior Living
05.2021 - 08.2025
Cook
Stratford Place Assisted Living & Memory Care
12.2019 - 04.2021
Cook's Assistant
Life Care Center of Charleston
09.2014 - 02.2018
Customer Service Representative
Iqor
11.2011 - 07.2013
Culinary Arts - Technical school
Trident Technical College
High school diploma -
Goose Creek High School