CHINON KENNEDY
Rosenberg,TX
Summary
Motivated with excellent communication and multitasking abilities, dedicated to providing high-quality administrative support. Detail-oriented, with strong organizational skills and proficiency in Microsoft Office. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Criminal History & Fingerprinting Specialist
Lamar Cisd
01.2025 - Current
- Support background check processes by accurately classifying and searching fingerprint records in databases.
- Achieve consistent customer satisfaction with professional demeanor while taking fingerprints for employment screening.
- Operate advanced fingerprint imaging systems to capture high-quality biometric data.
- Follow all company policies and procedures to deliver quality work.
- Conduct thorough background checks to verify eligibility as a result of their criminal records.
- Review and analyze detailed records.
- Identify potential risks within applicant backgrounds through careful examination of criminal history records.
- Maintain confidentiality and integrity in handling sensitive applicant information.
County Clerk
Fort Bend County
05.2024 - 01.2025
- Prepare documents and organize files for the Fort Bend County Clerk's office
- Resolved customer complaints in a timely manner while adhering to departmental policies and procedures.
- Manage court docket schedule and ensure timely completion of all cases
- Data entry of legal documents such as motions, briefs, warrants, and orders for the court
- Verified accuracy of documents prior to submission for processing.
- Provided excellent customer service on phone and in-person to individuals from socially, economically and culturally diverse backgrounds.
- Review and process incoming court filings and maintain accurate records
- Provided excellent customer service by addressing client inquiries and concerns
License Permit Specialist II
Texas Department of Public Safety Driver License Mega Center
02.2024 - 05.2024
- Reviewed and evaluated applications to ensure accuracy of information and compliance with applicable codes, laws, regulations and standards.
- Assisted applicants in completing required forms for driver licenses, permits, or identification cards.
- Resolved customer complaints in an efficient manner.
- Ensured that all necessary documentation is complete prior to submitting applications for approval.
- Verified document authenticity to process license application.
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
- Assembled photographs with printed license information to produce completed documents.
- Instructed new drivers on the proper use of motor vehicles, including driving laws and regulations.
- Assessed new employee's driving skills and provided feedback to improve their performance.
- Inspected vehicles prior to use during training sessions for any potential issues that could affect safety.
- Conducted formal road driving test with students at conclusion of other testing to verify students' readiness for licensure.
- Educated customers on proper methods for providing their fingerprints during the process.
- Adhered strictly to confidentiality policies regarding customer information at all times.
- Maintained a clean work environment free from clutter or hazardous materials.
Rural Mail Carrier
Katy Post Office
08.2008 - 02.2024
- Delivered mail and packages 6 days a week to 700 customers with 100% accuracy
- Provided customer service to customers while servicing the route daily
- Rural Academy Facilitator where I coordinated, managed, and trained 20-25 new employees each class on the procedures and policies of the job
- Responsible for timekeeping, and enforcing policies
- Acting safety specialist I traveled to different post offices conducting safety audits and communicated with Postmasters at the stations to bring them to 100% compliance
Front Desk Receptionist
Memorial City Cardiology
01.2006 - 07.2008
- Managed busy reception area, greeted clients, and answered phone calls, as well as data entry of new patient information
- Performed insurance verification for patients and ensured accuracy of coverage information
- Maintained detailed records of insurance verification and obtained authorizations for medical procedures
- Prepared financial statements and reports for the office manager to review
- Handled customer inquiries and complaints in a professional manner
Education
BACHELOR'S DEGREE - BUSINESS MANAGEMENT
University of Phoenix
HUMAN RESOURCES CERTIFICATE -
University of Phoenix
Skills
- Document preparation
- Data entry and verification
- Documentation review
- Public speaking
- Detail orientation
- Professional demeanor
- Legal documents
- Multitasking Abilities
- Creative problem solving
- Typing 45 wpm
- Active listening
- Reliability
- Telephone etiquette
- Legal terminology
- Professional ethics
- Time management abilities
- Decision-making
- Attention to detail
- Instructional skills
- Managing safety
- Observing performance
- Confidentiality
- Computer skills
- Communication skills
- Teamwork and collaboration
- Organizational skills
Languages
English
Full Professional
References
References available upon request.
Timeline
Criminal History & Fingerprinting Specialist
Lamar Cisd
01.2025 - Current
County Clerk
Fort Bend County
05.2024 - 01.2025
License Permit Specialist II
Texas Department of Public Safety Driver License Mega Center
02.2024 - 05.2024
Rural Mail Carrier
Katy Post Office
08.2008 - 02.2024
Front Desk Receptionist
Memorial City Cardiology
01.2006 - 07.2008
HUMAN RESOURCES CERTIFICATE -
University of Phoenix
BACHELOR'S DEGREE - BUSINESS MANAGEMENT
University of Phoenix
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