Summary
Overview
Work History
Education
Skills
Timeline
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Chinonso Nwachukwu

Toronto,ON

Summary


Proactive in improving customer experience by delivering outstanding services within a highly competitive environment.

Articulate communicator across all levels of personnel, management and clientele; resolving complex issues; meeting deadlines and collaborating in team dynamic. Tech-savvy individual who is a fast learner and very efficient

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Teknion
03.2021 - Current
  • Carried out administrative duties by answering and directing phone calls, ling, typing, copying, binding, scanning, etc
  • Assisted in the preparation of regularly schedule reports, organized and schedules appointments and meetings
  • Ordered office supplies, and maintained contact lists
  • Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies, placing and verifying receipt of supplies
  • Recorded and prepared minutes of meetings and arranged travel schedules and reservations.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.

Data Analytic Specialist

Scotiabank
05.2017 - 12.2020
  • Provided hands-on operational support over the execution of the daily/weekly/monthly production cycles as well as on-demand data extractions from various data providers including certified data sources and BNS applications
  • Provided advice in the form of day-to-day technical support to team members and user community.
  • Generated data and prepared various reports with excel, as requested by the operations team.
  • Developed and implemented databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.
  • Maintained a strong working relationship with peers across the business lines including key stakeholders in International Retail Products and Marketing, Customer Insights, and Global Risk Management
  • Collaborated with IT to maintain data integrity across Salesforce based CRM and Q2 Loan Management Systems including filtering and cleaning up legacy data
  • Presented and articulated reports and dashboards to key business stakeholders and senior management
  • Developed targeted metrics and KPI’s for descriptive, and prescriptive analytics

Education

Bachelor of Arts -

University of Windsor
Windsor, ON
06.2021

Skills

  • Inventory and supply management
  • Scheduling with digital calendars
  • Ability to work in afast-paced environment
  • Team player with the ability to work independently without supervision
  • Prociency in Microsoft Office (Excel, Word, and Outlook)
  • Good organizational and interpersonal skills
  • Excellent written and verbal communication skills to engage stakeholders at all levels, for facilitation of meetings, and to collaborate with other project team members
  • Innovative and passionate about problem-solving
  • Database Development
  • Building Data Models
  • Data Mining and segmentation
  • People skills and presentation

Timeline

Administrative Assistant

Teknion
03.2021 - Current

Data Analytic Specialist

Scotiabank
05.2017 - 12.2020

Bachelor of Arts -

University of Windsor

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Chinonso Nwachukwu