CHINTAN PATEL
Cary,NC
Summary
Dependable Network Analyst holding 1+ years of experience in Network/communication industry with proficiencies in Routing and Switching. Strong knowledge of data networks and communications with outstanding planning, interpretation and organizational skills. Experience in implementing and maintaining network infrastructure. Skilled in troubleshooting network issues and delivering optimal solutions for seamless connectivity. Collaborative team player with good communication and problem-solving abilities. Committed to staying updated with emerging technologies (CCNP is in progress) for enhanced network efficiency. Ready to contribute to the success in network operations. .
Overview
13
13
years of professional experience
1
1
Certification
Work History
Network Analyst I
Charter Communications, Spectrum
Durham, NC
09.2023 - Current
- Developed, deployed and maintained network infrastructure including routers, switches, firewalls and wireless access points.
- Analyzed network traffic to identify security threats and vulnerabilities.
- Performed daily system monitoring of the networks and reported any irregularities or performance issues.
- Configured and tested network hardware such as routers, switches, hubs and bridges.
- Assisted in troubleshooting complex networking problems related to LAN and WAN communications.
- Provided technical support on LAN and WAN equipment installations, configurations and upgrades.
- Configured routing protocols such as OSPF, BGP, EIGRP, according to business requirements.
- Designed high availability solutions utilizing load balancers, VPNs and other technologies.
Network Engineer I
The Select Group
Raleigh-Durham, NC
03.2023 - Current
- Assist in a Managed Service/Project-based role focused on the forced migration approach to creating VLANs for new SSID internally for Spectrum (Charter Communication)
- Building property from scratch with network activation from VLANs
- Responsible for addressing authentication changes to new privacy features and upgrading Community Solution properties to upgrade with the latest OS
- Configuring Cisco/Brocade Switches as needed for customers and internal users
- Assist in configuring and troubleshooting network hardware and software such as Cisco Routers, Switches, VLANs, MicroTik Routers, Ruckus Controller and Nomadix Gateway
- Use Winbox and Putty/Kitty to access network devices and perform administrative tasks
- Write/modify scripts in Python to automate network processes and tasks
- Monitor network performance and identify potential issues or areas for improvement
- Maintain accurate documentation of network topology, configurations, and procedures
- Work with senior network engineers to design and implement network upgrades or changes
- Use Eleven OS to manage wireless access points and guest Wi-Fi networks
- Use Remedy to track and manage network-related incidents and service requests.
Marketing Assistant
Tank Juice Limited
Auckland, New Zealand
07.2020 - 08.2021
- Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement, and sales
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings
- Increased leads and engagement of customers through SEO marketing.
Store Manager
Tank Juice Limited
Auckland, New Zealand
07.2019 - 06.2020
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
- Managed inventory control, cash control and store opening & closing procedures; increased store performance nearly 15% MOM by shrinking inventory and extra ingredient usage.
Sr. Client Services Representative
Market Track, LLC
Vadodara, India
09.2016 - 02.2018
- Working on the Client Service Site to ensure the entire client requirement through Help Desk Service Centre like JIRA, Microsoft Dynamics & Slack
- Maintaining Client Database through CS Site, which directly affects the client portal, injecting and modifying pre-defined SQL scripts to retrieve bulk data
- Hands-on experience in creating Excel Macros & Pivot tables for data analysis and visualization.
Client Service Associate
Market Track, LLC
Vadodara, India
06.2011 - 09.2016
- Creating users access & credentials, push/pull market insights, and QA of user interface as per client contract
- Resolving queries in a fast and professional manner that increases service usage by 50% and zero downtime of client portal by adhering to complying with agreed Service Level Agreements (SLAs)
- Track and monitor platform usage, identifying and sharing trends, along with communication templates to be used for proactive engagement and stakeholder communication.
Education
Marketing Management And Research
Nelson Marlborough Institute of Technology
New Zealand01-2019
Diploma in Human Resource Management - Human Resources Management
Sardar Patel University
India03-2011
BBA - Marketing Management And Research
Sardar Patel University
India08-2009
Some College (No Degree) - CCNA Certification
Wake Technical Community College
Raleigh, NCSkills
- Switching Technologies
- Routing Protocols
- Firewall Administration
- Network Access Control
- ITIL Framework
- Network performance testing
- Network debugging
Websites
Certification
Cisco Certified Network Associate (CCNA), CSCO14195055, 01/2023, 2026
References
- William Foushee, SCS Manager, Charter Communication, Durham NC, 333-516-0564
- Colin Chelberg, Project Manager, Charter Communication, Durham NC, 970-875-4619
Timeline
Network Analyst I
Charter Communications, Spectrum
09.2023 - Current
Network Engineer I
The Select Group
03.2023 - Current
Marketing Assistant
Tank Juice Limited
07.2020 - 08.2021
Store Manager
Tank Juice Limited
07.2019 - 06.2020
Sr. Client Services Representative
Market Track, LLC
09.2016 - 02.2018
Client Service Associate
Market Track, LLC
06.2011 - 09.2016
Marketing Management And Research
Nelson Marlborough Institute of Technology
Diploma in Human Resource Management - Human Resources Management
Sardar Patel University
BBA - Marketing Management And Research
Sardar Patel University
Some College (No Degree) - CCNA Certification
Wake Technical Community College
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