Summary
Overview
Work History
Education
Skills
Certification
Awards
WEBSITE, PORTFOLIO AND PROFILES
Timeline
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CHINTEL MURPHY

Peoria,USA

Summary

Results-oriented professional with a proven track record in project management, administrative support, and customer service. Delivers high-quality results in fast-paced environments by leveraging extensive knowledge of products and services to create innovative solutions that drive loyalty, retention, and revenue. Skilled at training, managing, coaching, and mentoring sales and customer service associates. Possesses a natural talent for effectively interacting with staff at all levels of the organization and the public.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Waitress+Trainer/Phone orders/Salad maker

Cassanos Pizza King
08.2023 - 06.2024
  • Greeted and accommodated guests, building positive experience from first interaction
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Learned proper food handling and sanitation procedures for safety and health regulations compliance
  • Trained new waitstaff on menu items, order taking, food delivery, and cash handling procedures
  • Provided feedback and coaching to new hires to improve their performance and confidence
  • Assisted in resolving customer issues and complaints, ensuring a positive dining experience
  • Took initiative by anticipating customer needs before being asked for assistance
  • Processed payments and completed register transactions accurately
  • Accurately took and processed customer orders over the phone, ensuring correct item selection and order details
  • Provided excellent customer service by answering questions, addressing concerns, and resolving issues promptly
  • Efficiently managed multiple incoming calls and orders simultaneously in a fast-paced environment
  • Prepared fresh, made-to-order salads according to company recipes and customer specifications
  • Maintained a clean, organized, and stocked workspace, adhering to food safety and sanitation guidelines
  • Efficiently assembled/packaged salads to meet peak demand, ensuring specified readiness for customers dining in, picking up orders, or being delivered
  • Replaced ANY salad that customers weren't100% satisfied with or offered a credit for future order, upon management approval
  • Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations

Traveling Industrial Painters Assistant

McNally Industrial/Residential painting & Powerwashing
07.2017 - 03.2023
  • Assisted with industrial painting projects, including surface preparation, painting applications, and cleanup
  • Adhered to safety protocols and maintained a clean and organized work environment
  • Demonstrated physical stamina and ability to work in various weather conditions
  • Ensure all tools are properly stored after use to prevent damage or loss
  • Used caulking and sealants to fill gaps and cracks
  • Used conveyors and pails to fill hoppers, reservoirs, troughs and pans with material used to coat, paint, and spray
  • Operated lifting and moving devices to move equipment and materials to access areas to be painted
  • Attached hoses and nozzles to machines, using wrenches, and pliers and made adjustments to obtain proper dispersion of spray
  • Buffed and wax finished paintwork
  • Disassembled, clean and reassemble sprayers and power equipment, using solvents, wire brushes and cloths
  • Started and stopped operation of machines using levers or buttons
  • Disposed of hazardous waste in appropriate manner

Project Manager/Administrative Assistant (Remote)

Magic Marketing
06.2011 - 12.2019
  • Managed and executed projects from inception to completion, ensuring timely delivery and meeting client expectations
  • Provided administrative support, including scheduling, invoicing, and data management
  • Conducted thorough research and analysis to identify potential clients and generate leads
  • Maintained and updated company websites and social media platforms
  • Collaborated with cross-functional teams across multiple departments to achieve goals
  • Communicated effectively with executive management regarding progress updates and key milestones achieved during the course of each project
  • Managed multiple data projects simultaneously, working with teams, supervisors and clients
  • Managed website and social media content to ensure accuracy and consistency
  • Gathered data on competitors and analyzed prices, sales, and method of marketing and distribution

Assistant Manager/Leasing Consultant

Metcalf56 Apartment Complex
03.2005 - 02.2010
  • Managed day-to-day operations of the apartment complex, including leasing, maintenance, and financial management
  • Inspected vacant units prior to move-in and move-out to identify any damage or needed repairs
  • Conducted tenant screening process including credit checks, employment verification and rental history
  • Monitored and enforced tenant compliance with rental agreement terms
  • Conducted apartment tours for potential tenants to showcase available units and answer questions
  • Planned and scheduled general maintenance, major repairs, and remodeling projects for properties
  • Created monthly reports on occupancy levels, delinquency rates and other key metrics related to property management operations
  • Managed all aspects of tenant relations including collection of rents, late fees and evictions if necessary
  • Administered bookkeeping functions to generate invoices and handle accounts payable and receivable

Education

High School Diploma - undefined

Payson Seymour High
Payson, IL
05.2001

Skills

  • Fast learner/Teachable
  • Exceptional interpersonal skills
  • Problem-solving
  • Experience with POS systems
  • Proficiency in various software applications
  • Customer satisfaction orientation
  • Team leadership
  • Conflict resolution
  • Performance management
  • Food safety awareness
  • Multitasking
  • Reliability
  • Adaptability
  • Project Management
  • Body language awareness
  • Patience and tact
  • Cash handling

Certification

Food safety and sanitation license2023

Awards

Tech Prep award, National Debate Team

WEBSITE, PORTFOLIO AND PROFILES

Your LinkedIn

Timeline

Waitress+Trainer/Phone orders/Salad maker

Cassanos Pizza King
08.2023 - 06.2024

Traveling Industrial Painters Assistant

McNally Industrial/Residential painting & Powerwashing
07.2017 - 03.2023

Project Manager/Administrative Assistant (Remote)

Magic Marketing
06.2011 - 12.2019

Assistant Manager/Leasing Consultant

Metcalf56 Apartment Complex
03.2005 - 02.2010

High School Diploma - undefined

Payson Seymour High

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CHINTEL MURPHY