Chintushig Choibat
Denver,CO
Summary
Dedicated banking professional with 5+ years of experience in financial consulting and identifying financial crimes, including money laundering, fraud, and other unusual activities. Seeking a challenging role where I can demonstrate my expertise in the banking industry and proactively identify, prevent, and mitigate money laundering activities, as well as other illicit transactions, within a financial institution. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level compliance position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Client Relationship Consultant
US Bank
05.2022 - 09.2023
- Building and nurturing long-term relationship with clients by carefully accessing their financial situations and needs
- Ensuring that all client interactions and transactions adhere to Anti-Money Laundering and Know Your Customer procedures
- Conducting due diligence on clients during the onboarding process and screening them against various watchlists and other regulatory databases
- Preparing and filing SARs with appropriate regulatory authorities
- Submitting reports to regulatory authorities as required.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Communicated with clients regarding account services, statements, and balances.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Collaborated with other departments to develop ways to increase customer satisfaction.
- Trained and supervised junior customer service representatives on best practices to meet organization goals.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained up-to-date knowledge of product and service changes.
- Responded proactively and positively to rapid change.
- Cross-trained and provided backup support for organizational leadership.
Financial Wellness Consultant
Key Bank
08.2021 - 05.2022
- Collaborated with clients to define achievable financial goals by conducting comprehensive financial assessments
- Developed customized financial plans that outline specific steps and strategies to help clients achieve their financial objectives
- Ensured adherence to compliance and regulatory standards.
- Monitored, tracked and reported on individual progress with wellness plans.
- Continually improved knowledge, skills, and performance based on feedback and self-identified professional developmental needs.
- Assisted with development of improved seminars and training materials.
- Reviewed documentation and identified financial discrepancies where applicable.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Maintained responsive organization with sustained revenue growth through industry forecast monitoring and deliberate financial planning.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Evaluated and negotiated contracts to procure favorable financial terms.
- Conducted financial due diligence on potential investments and acquisitions.
Financial Coordinator
Focus NGO
01.2020 - 07.2021
- Provided support in managing financial data and the preparation of budgets and financial forecasts
- Provided professional assistance to internal and external stakeholders with financial inquiries and requests.
- Managed daily financial functions in collaboration with accounting and payroll personnel.
- Created and distributed reports on internal and external finances, audits, and budgets.
- Accurately completed financial statement audits and thoroughly reviewed results.
- Prepared balance sheets, cash flow reports and income statements.
- Kept high average of performance evaluations.
Senior Line Services Representative
Air Academy Federal Credit Union
01.2018 - 01.2020
- Ensured the accuracy of transactions while providing exceptional customer service
- Adhered to strict security procedures and AML protocols to safeguard the bank's assets and prevent fraud.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Documented problems and corrective actions to maintain records.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Developed process improvements to enhance overall delivery of service.
- Executed tasks within time and budget constraints.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
Education
Bachelor's in Business Administration -
University of International Studies
Mongolia01.2024
Concentration in Business Management -
Northern Virginia Community College
Manassas, VA01.2014
Skills
- Strong work ethics
- Quality Assurance
- Analytical Thinking
- Risk assessment
- Creative thinking
- Dependable and Responsible
- Organizational Skills
- Task Prioritization
Certification
- Colorado State Certified Teller
- Notary Republic
- NMLS
Alternate Name
Chris Choibat
Personal Information
Title: Senior Banking Professional
Timeline
Senior Client Relationship Consultant
US Bank
05.2022 - 09.2023
Financial Wellness Consultant
Key Bank
08.2021 - 05.2022
Financial Coordinator
Focus NGO
01.2020 - 07.2021
Senior Line Services Representative
Air Academy Federal Credit Union
01.2018 - 01.2020
Bachelor's in Business Administration -
University of International Studies
Concentration in Business Management -
Northern Virginia Community College
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