Chinyere Amuzie-Orji
Wendell,NC
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
6
6
years of professional experience
Work History
CNA
Woodland Terrace Care And Rehab
12.2022 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
CNA Supervisor
Dependable Nursing Alliance
03.2018 - Current
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Communicated with patients, ensuring that medical information was kept private.
- Successfully negotiated client contract renewals to create increased revenue.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Collaborated with store manager to maintain daily operations.
Billing and Coding Associate
Dependable Nursing Alliance
03.2018 - Current
- Generated monthly invoices for customers in multiple formats to provide transparency.
- Researched and resolved billing discrepancies to enable accurate billing.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Provided excellent customer service, developing and maintaining client relationships.
- Worked with multiple departments to check proper billing information.
- Developed and maintained billing procedures to make timely payments.
- Identified payment trends and adjusted billing processes accordingly to retain customers.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Monitored customer accounts to identify and rectify billing issues.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Prepared and submitted monthly billing reports to management for financial overview.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Generated monthly billing and posting reports for management review.
- Created improved filing system to maintain secure client data.
- Collaborated with customers to resolve disputes.
- Responded to customer concerns and questions on daily basis.
- Audited and corrected billing and posting documents for accuracy.
- Maintained accurate records of customer payments.
- Utilized various software programs to process customer payments.
CNA
Goodnews Homehealth Care
05.2018 - 12.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Educated patients and family members on best home care practices for healing and recovery.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Upheld infection control and prevention policies across different patient-facing areas.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
Education
Bachelor of Science - Nursing
North Carolina Central University
Durham, NC10.2025
Associate of Science - Nursing
Victory College of Nursing
Fort Lauderdale, FL07.2023
Associate of Science - Prenursing Studies
Wake Technical Community College
Raleigh, NC08.2022
CNA
Careone
Raleigh, NC04.2018
Skills
- ADLs Assistance
- Emotional and Social Support
- Activities of Daily Living (ADL) Support
- Symptom Documentation
- Room Cleaning and Restocking
- Infection Control
- Primary Care
- Electronic Recordkeeping
- Wheelchair Assistance
- Bed Transfers
- Range of Motion Exercises
- Health Insurance Verification
- Monitor Vitals
- Coordination
- Monitoring
- Restock Shelves
- Observation Documentation
- Patient Relationship-Building
- Compassionate Caregiver
- Dementia and Alzheimer's Knowledge
- Oral Hygiene
- Trustworthy Companion
- Active Listening
- Activity Planning
- Admitting Support
- Intake Recording
- First Aid
- Patient Assessments
- Grooming and Bathing Assistance
- Catheter Change and Preparation
- Companionship and Emotional Support
- Feeding Assistance Expertise
- Critical Thinking
- Reading Comprehension
- Respiratory Equipment Training
Timeline
CNA
Woodland Terrace Care And Rehab
12.2022 - Current
CNA
Goodnews Homehealth Care
05.2018 - 12.2022
CNA Supervisor
Dependable Nursing Alliance
03.2018 - Current
Billing and Coding Associate
Dependable Nursing Alliance
03.2018 - Current
Bachelor of Science - Nursing
North Carolina Central University
Associate of Science - Nursing
Victory College of Nursing
Associate of Science - Prenursing Studies
Wake Technical Community College
CNA
Careone
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