A self-motivated and confident individual seeking an entry-level opportunity in the management field, to contribute to the overall wellbeing of an organization. I possess the capacity to readily learn, train and grow with any establishment I am a part of. I am an extremely passionate hospitality professional who holds twelve years of customer service experience, five years of banking experience and three years as an event coordinator. The aforementioned experiences have been conducive to the following attributes: professionally handling complaints and problems to build customer and ensuring that I exceed my customer’s expectations at all times to build and maintain strong relationships.
Solid knowledge of personal banking practices and regulations. In addition, I possess years of cash management, sales and customer service expertise, with proven ability to quickly build trust and rapport with clients from diverse cultures. Highly adept in event planning management and is committed to achieving high-quality experiences and retention for my customers wherever my life’s journey takes me. I possess highly developed cognitive and interpersonal skills which are conducive to me creating stable and successful client relations.
PERSONAL ATTRIBUTES
- Highly developed interpersonal skills
- Organized and detailed oriented
- Customer service Oriented
- Sales and Marketing Driven
- Excellent Leadership Qualities
- Proficient in Microsoft Office
- Critical thinking
- Report writing
ACCOMPLISHMENTS
I accumulated years of banking, customer service, sales and event planning experience, along with various forms of certification, specifically in Sales, Customer Service and Strategic Management, which has contributed to my growth and development as a young professional. My expertise in sales allowed me to maximize on various opportunities to sell banking products, meeting and accommodation facilities, as well as food and beverage services. During my tenure as a sales professional, I was awarded the team member of the quarter for the sales department on various occasions which led me on my journey with the National Commercial Bank and thereafter, Wells Fargo and now Enterprise. I received vigorous training from each establishment that has allowed me to progress a step further in my professional career, which led to my various work accomplishments.
