Chinyere Hankins
Pinebluff,NC
Summary
Proven team player, adept at managing high-pressure situations and enhancing customer satisfaction. Demonstrates exceptional adaptability and problem-solving skills, alongside a strong proficiency in new technology. Achieved seamless service transitions through effective collaboration and a positive, friendly attitude. Hardworking and passionate with strong organizational skills eager to secure positions.
Overview
4
4
years of professional experience
Work History
Claires
Kelsie Jones
03.2024 - 10.2024
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Worked flexible hours across night, weekend, double shifts, and covering shifts.
Bonefish Grill
Cedrick Clark
08.2022 - 06.2023
- Built relationships with customers to encourage repeat business.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
IHOP
Maaza Henry
03.2021 - 10.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Associate of Science - Radiography
Sandhills Community College
Pinehurst, NC06.2026
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Flexible and Adaptable
- Problem-Solving
- Problem Resolution
- Dependable and Responsible
Timeline
Claires
Kelsie Jones
03.2024 - 10.2024
Bonefish Grill
Cedrick Clark
08.2022 - 06.2023
IHOP
Maaza Henry
03.2021 - 10.2021
Associate of Science - Radiography
Sandhills Community College
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