Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Chio Saechao

Summary

Friendly, adaptable, and detail-oriented administrative and healthcare support professional with over 8 years of experience in patient care, registration, and customer service. I'm skilled in managing front office tasks, coordinating care, and supporting clinical operations with strong interpersonal and technical abilities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Caregiver

Consumer Direct Care of WA
04.2015 - 11.2024
  • Assess patient's medical needs
  • Create a care plan for patients in order for their needs to be met
  • Maintain record of client's activities, behavior and symptoms for reference purposes
  • Manage and monitor medication intake
  • Provide emotional and social support to patient
  • Transports patients by safely assisting them in and out of vehicles, operating rooms, or treatment areas
  • Performed tasks such as bathing, grooming, housekeeping, and meal planning

Business Office Specialist

Pacific Medical Centers
02.2022 - 09.2022
  • Perform and complete tasks to check-in and check-out patients, complete registration data entry, route routine telephone inquiries and schedule routine appointments
  • Researches routine referral and billing issues, and may complete coding for referrals
  • Coordinating referral appointments, sending referral forms to health records, transporting patients to specific facilities, and verifying insurance information
  • Be responsible for communicating to patient appointments, directions and any preparation for referred visits or tests
  • Collect patient's copays or deductibles

Temp Registration Administrator

Medix
02.2021 - 06.2021
  • Scheduling and coordinating with patients and providers
  • Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties
  • Manually inputting data into respective systems
  • Documentation of vaccinations and performing other post-vaccination management, including monitoring in observation areas
  • Interviewing patients for case histories and key information prior to appointments

Flex Sales Associate

MACYS
11.2015 - 12.2019
  • Provide an exceptional customer experience by ensuring the customer is always the priority
  • Directs customers by escorting them to racks and counters; suggesting items
  • Documents sales by creating or updating customer profile records
  • Processes payments by totaling purchases; processing checks, cash, and store or other credit cards
  • Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
  • Contributes to team effort by accomplishing related results as needed

Education

High school Diploma -

South Seattle College
Seattle, WA

Skills

  • Strong interpersonal skills
  • Excellent verbal and written communication
  • Team collaboration and conflict resolution
  • Problem-solving and critical thinking
  • Adaptability and flexibility in fast-paced environments
  • Time management and ability to prioritize tasks
  • Highly organized with strong attention to detail
  • Fast learner with a proactive mindset
  • High-level proficiency with MS Office
  • High-level proficiency with Epic
  • High-level proficiency with Solv
  • High-level proficiency with MVM

Certification

  • Basic Life Support
  • Adult, Child, & Infant CPR And AED

Languages

English
Native or Bilingual
Mien
Full Professional

Timeline

Business Office Specialist

Pacific Medical Centers
02.2022 - 09.2022

Temp Registration Administrator

Medix
02.2021 - 06.2021

Flex Sales Associate

MACYS
11.2015 - 12.2019

Caregiver

Consumer Direct Care of WA
04.2015 - 11.2024

High school Diploma -

South Seattle College

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Chio Saechao