Hardworking and competent professional with extensive knowledge in clinical and facility operations. Punctual and professional, willing to work various shifts, and driven to perform successfully in a solitary role or as part of a team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Program Evaluator- EH Intern
Toledo Lucas County Health Department
Toledo
09.2024 - 12.2025
Assisted in evaluating the Childhood Lead Poisoning Prevention programs (CLPPP) and environmental health prevention initiatives.
Collected, analyzed, and interpreted relevant data to assess the Lead Education Program's effectiveness, and identify areas for improvement.
Collaborated with staff to design informational posters and brochures to distribute to primary and pediatric care providers in the Lucas County area.
Supported the development of reports and presentations to communicate evaluation findings to stakeholders, and decision-makers.
Research Technician
University Of Toledo
Toledo
10.2023 - 01.2025
Assist in conducting laboratory experiments and research projects under the supervision of senior researchers
Prepare laboratory equipment, samples, and reagents for experiments, ensuring accuracy and adherence to safety protocols
Perform various scientific tests, measurements, and analyses, recording data accurately and maintaining detailed lab documentation
Customer Service Representative
Chadron State College
Chadron
01.2022 - 05.2023
Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction
Developed strong communication and problem-solving skills while working collaboratively with team members
Handled challenging situations with professionalism and empathy
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Participated in team meetings and training sessions to stay informed about product updates and changes
Front Desk Receptionist
Chadron State College
Chadron
09.2020 - 05.2022
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
Maintained confidentiality of sensitive data to protect customer and business information
Resolved customer issues quickly and notified supervisor immediately when problems escalated
Education
Master of Science - Public Health - Epidemiology
University of Toledo
Toledo, OH
12.2024
Bachelor of Science - Biology
Chadron State College
Chadron, NE
05.2023
Skills
Regulation compliance
Microsoft Office Suite (Word, Excel, PowerPoint)
Data entry
Record keeping and file management
Interpersonal communication skills
Task prioritization and organizational skills
Fast-paced healthcare setting
Data analysis
Customer service
Epidemiological research
Statistical software (SPSS, SAS, R, ImageJ, and GraphPad Prism)
Team collaboration
Certification
Nursing Assistant training Certificate of Completion