Chioma Opia
Baltimore,MD
Summary
Proven Office Manager and compassionate Caregiver with a track record of enhancing patient quality of life at Amiable Access Health Care and driving operational excellence at King and Associates. Excelled in time management and problem-solving, boosting productivity by 20%. Skilled in providing emotional support and managing sensitive information, demonstrating dependable responsibility and compassionate care.
Overview
17
17
years of professional experience
Work History
Caregiver
Amiable Acess Health Care
Baltimore, MD
03.2024 - Current
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Provided safe mobility support to help patients move around personal and public spaces.
Office Manager
King and Associates
Abuja - FCT Nigeria
06.2008 - 07.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Education
No Degree - CNA, CMT And GNA
Health Foucs
Baltimore, MD02-2024
Bachelor of Science - Political Science
University of Abuja
FCT - Abuja Nigeria06-2018
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Compassionate care
- Emotional support
- Daily living assistance
- Patient care
Languages
English
Professional Working
Timeline
Caregiver
Amiable Acess Health Care
03.2024 - Current
Office Manager
King and Associates
06.2008 - 07.2022
No Degree - CNA, CMT And GNA
Health Foucs
Bachelor of Science - Political Science
University of Abuja
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