Summary
Overview
Work History
Education
Skills
Timeline
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Chioma Akerele

Houston,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Highly efficient in planning and problem solving. Dedicated to working with team to achieve set goals.

Overview

15
15
years of professional experience

Work History

Administrative Assistant to the Executive Director

WAKANTA LLC
10.2017 - 10.2021
  • Enhanced Executive Director's productivity by effectively managing their schedule, appointments, and travel arrangements.
  • Boosted office productivity by ensuring timely responses to inquiries.
  • Organized travel arrangements, ensuring smooth transitions for the Executive Director during business trips.
  • Organized entertainments like dinners parties for stakeholders.
  • Optimized calendar management for the Executive director by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Coordinated office supply inventory management by proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Received and sorted incoming mails and packages.

Small Business Owner- Corporate Gifting

Self
09.2010 - 07.2012
  • Enhanced customer satisfaction by providing personalized gifting recommendations based on client preferences and budgets.
  • Built long-lasting relationships with clients, leading to increased repeat business and referrals.
  • Collaborated with vendors to negotiate discounted pricing for bulk orders, maximizing the value for clients.
  • Conducted regular follow-ups with clients post-delivery to gather feedback and ensure satisfaction with their purchased gifts.

Journey Manager {Heavy Fleet Vehicles}-Contract

Shell Petroleum Development Company, SPDC
01.2007 - 07.2010
  • Implemented new scheduling and dispatch software called PLAN-ON for increased overall efficiency and accuracy in the Heavy fleet vehicle operations.
  • Received new requests daily, prepared documentation, and assigned personnel.
  • Coordinated emergency responses by liaising with first responders and other agencies as required to ensure public safety.
  • Improved customer satisfaction by maintaining timely communication with drivers and clients.
  • Utilized customer feedback to improve customer service.
  • Assisted in conflict resolution between drivers and customers when necessary, employing diplomacy skills.
  • Optimized routes through careful planning, realizing cost savings for company.

Education

Bachelor of Science - Mathematics And Computer Science

University of Portharcourt
Portharcourt ,Nigria
06.1997

High School Diploma -

Federal Government Girls College
Gboko, Nigeria
10.1990

Skills

  • Calm and Professional Under Pressure
  • Problem Solving
  • Strategic Planning
  • Negotiation
  • Conflict Resolution
  • Emotional Intelligence
  • Event Planning
  • Quick learner
  • MS Office
  • Logistics Coordination

Timeline

Administrative Assistant to the Executive Director

WAKANTA LLC
10.2017 - 10.2021

Small Business Owner- Corporate Gifting

Self
09.2010 - 07.2012

Journey Manager {Heavy Fleet Vehicles}-Contract

Shell Petroleum Development Company, SPDC
01.2007 - 07.2010

Bachelor of Science - Mathematics And Computer Science

University of Portharcourt

High School Diploma -

Federal Government Girls College

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Chioma Akerele