Chip Ward
Guyton,GA
Summary
Well-versed in developing and maintaining vendor relationships, negotiating contracts, and implementing cost reduction processes. Proven track record of success in achieving cost savings while maintaining quality standards. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. I am ready to make an immediate contribution to your organization. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
36
36
years of professional experience
Work History
Senior Operations Manager
Southeastern System Technologies
09.2019 - Current
- Performed risk management activities such as contract compliance reviews, supplier audits
- Generated reports on purchase orders, invoices, payments, returns and other relevant information
- Negotiated contracts with vendors and suppliers to ensure quality products at competitive prices
- Provided training sessions on effective procurement practices for junior staff members.
- Improved operational efficiency by streamlining processes and implementing innovative strategies.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Mentored junior staff members in quality management principles, fostering professional growth among team members.
District Manager
Dollar General
08.2015 - 09.2019
- Analyzed supply chain data to identify areas of potential cost savings
- Monitored stock levels and liaised with warehouse personnel regarding shipment schedules
- Conducted regular audits of production facilities, ensuring compliance with industry standards and regulations for 22 different locations.
- Implemented best practices in purchasing processes such as e-procurement systems, strategic sourcing techniques
- Conducted regular meetings with store managers to ensure compliance with corporate policies, procedures and standards
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Analyzed sales data from all stores within the district to identify trends and opportunities for improvement
- Monitored inventory levels across all stores in the district and worked with vendors to optimize stock levels
- Collaborated with Human Resources department on recruiting efforts for new hires throughout all stores in the district
- Established positive relationships with store managers, corporate representatives, vendors, customers, and other stakeholders in the district
- Negotiated contracts with vendors who supplied goods or services used by any of the stores under my purview
- Worked with direct reports to develop and implement action plans, improving operating results
- Collaborated with senior management to set and achieve district goals
- Developed training programs for new staff members in the district to ensure they understand company objectives and expectations
- Monitored inventory levels across all stores in the district and worked with vendors to optimize stock levels
- Negotiated contracts with vendors who supplied goods or services used by any of the stores under my purview
- Enforced compliance with corporate policies and procedures
District Manager
Save A Lot
07.2012 - 08.2015
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Optimized team performance with newly implemented sales and merchandising procedures.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
Store Manager
Save A Lot
06.2010 - 07.2012
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Boosted store sales through strategic merchandising and attractive product displays.
- Streamlined inventory management by conducting regular audits and maintaining accurate records.
- Collaborated with team members to develop marketing strategies for promoting store events and sales.
Store Manager
Harris Teeter
10.1987 - 06.2010
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
High School Diploma -
Jordan High School
Columbus GaSkills
Commodity Management
Supplier Selection
Effective Working Relationships
Company Inventory Oversight
Critical Thinking
Vendor Negotiations
Operational Efficiency
Hazardous Material Handling
- Microsoft Excel, word, office
- Organization
- Self-Directed
Timeline
Senior Operations Manager
Southeastern System Technologies
09.2019 - Current
District Manager
Dollar General
08.2015 - 09.2019
District Manager
Save A Lot
07.2012 - 08.2015
Store Manager
Save A Lot
06.2010 - 07.2012
Store Manager
Harris Teeter
10.1987 - 06.2010
High School Diploma -
Jordan High School
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