Chip Zahn
Irving,TX
Summary
Dynamic Senior Executive with over 15 years of experience as COO and President/VP Operations in the healthcare sector, adept at driving strategic initiatives within both Fortune 100 companies and small-cap private equity. Demonstrated success in enhancing value across inpatient and ambulatory care settings, effectively scaling operations and leading diverse teams. Proven ability to cultivate strong stakeholder relationships and collaborate with development teams to foster business growth, managing a portfolio of 32 assets and over 900 physician partners. Seeking to leverage extensive operational expertise to further advance healthcare innovation and efficiency.
Overview
24
24
years of professional experience
Work History
Group President of Operations
Surgical Care Affiliates (SCA); Division of Optum/United Health
01.2018 - Current
- Appointed to lead the operations and growth of our central U.S
- Market
- Grew EBITDA by 13% ($191MM to $215MM) over two-year period
- Effectively repositioned teams in execution markets while identifying new leadership in nascent markets driving out year growth
- Identified same store opportunities (strategic service lines, managed care revenue capture and MD sales strategies) driving revenue growth
- Implemented supply savings strategies driving over $2M in annual savings
- Partnered in the acquisition and integration of ten new facilities (six acquisition, two DeNovo), while also divesting of three facilities in non-strategic markets
- Strategies implemented contributed to group net revenue of $551MM
Group Vice President of Operations
Surgical Care Affiliates (SCA); Division of Optum/United Health
01.2016 - 01.2018
- Appointed operational lead to grow and manage the Texas Health Resources ambulatory surgery partnership
- Responsible for over $245MM in net revenue and over 17 ASC’s
- Grew NR by 30% from $188MM to $244MM
- Grew EBITDA 22% from $98MM to $120MM
- Additional leadership appointment included providing operational support to the SCA surgical hospital portfolio
Vice President of Operations
Surgical Care Affiliates (SCA); Division of Optum/United Health
01.2013 - 01.2016
- Recruited as the first employee in the Dallas Fort Worth (DFW) market to lead and execute the operational delivery of an outpatient surgery center partnership with a health system with over $4B in annual operating revenue
- Hired by the managing partner with role of operational leadership, growth of portfolio, and deepening and expanding health system and physician relationships
- Realized EBITDA growth of $75MM over four-year period
- Responsibilities include the following: Recruit and build both individual surgery center teams as well as enterprise support teams, develop and execute same store growth strategies, partner with SCA development team in identifying target acquisition assets, lead the operational integration of purchased assets, develop strong physician relationships in existing and acquired assets, and consolidate services in the market to improve efficiencies while improving value delivery
- Led the operational expansion of the Dallas Fort Worth surgery center portfolio from two surgery centers to over 11 in a two-year period
- Responsible for managing the Texas Health Resources (THR) Executive relationships as well as all partnered physicians
Chief Operating Officer, Las Colinas Medical Center
Hospital Corporation of America (HCA)
01.2006 - 12.2012
- Job duties include: operations management responsibility of acute care facility consisting of 413 employees and an annual EBITDA of over $23MM
- Direct management responsibilities include: nine managers and directors, two administrative directors, and over 150 employees
- Departments consist of the following: pharmacy, laboratory, radiology, emergency department, rehabilitation services (PT, OT, ST), environmental services, plant operations, food and nutritional services, marketing, and security
- Realized EBITDA growth of approximately 190% over six-year tenure ($7.9MM ’05 to $23MM ‘11) and growth in earnings of over 21% in 2011 compared to prior year
- Realized 29% growth in outpatient visits from YTD Dec
- 2006-Dec
- 2011 (18k visits to 24k visits)
- Realized 26% growth in ED volume and 25% growth in admissions in six-year tenure
- Responsible for contract negotiation and implementation of on-campus sleep lab resulting in annual net revenue of over $1.5MM after only 1.5 years since inception
- Chair of surgical growth committee; Accomplishments include: standardization of suture carts, e-communication tool for surgical time availability, adoption of HCA block scheduling policy, room equipment standardization, and implementation of white boards for communication of key metrics and volume indicators
- Responsible for steering busy neurosurgeon from competing facility adding $2.5MM of EBDITA in 2011
Associate Administrator/COO Development, Lakeview Regional Medical Center
Hospital Corporation of America (HCA)
04.2001 - 12.2005
- Job duties included: management of three directors, four managers, seven supervisors, and 123 employees
- Responsibilities of position included management of the following departments: environmental services, communications (PBX), patient transport, laundry and linen, security, food and nutritional services, plant operations, EEG/EKG, cardiology, and respiratory therapy
- Managed an operating expense budget of over $7MM annually
- Responsible for the management of over $22MM in gross revenue annually
Education
Masters - Health Administration
Tulane University
05.2002
Bachelor of Science - Business Administration
The University of Alabama
12.1999
Skills
- Relationship Development
- Vision Alignment
- Values-Based Leadership
- Delivering Results
- Strategic while hands on
- Enterprise partnership
- Effective Communicator
- Building high performing teams
- Success through same site growth
- Partnership with development teams
- Integration Experience
- Critical Task Identification
- Implementation of Business Strategies
Websites
Accomplishments
- Appointed Board Member for the Physician Hospital Association (PHA), 2016
- Fellow within American College of Health Care Executives
- Member of ACHE North Texas Board of Directors (2011-2016)
- Irving/Las Colinas Chamber of Commerce Leadership Program Graduate
- Former HCA COO Development Program Member
- St. Tammany Parish West Chamber of Commerce Leadership Program Graduate
- Foster-McGaw Award Recipient (Tulane University), 05/01/01
- Aron Scholar Recipient (Tulane University), 05/01/00
- Men’s Golf Team, The University of Alabama, 08/01/95-05/01/99; Elected captain ‘99
Timeline
Group President of Operations
Surgical Care Affiliates (SCA); Division of Optum/United Health
01.2018 - Current
Group Vice President of Operations
Surgical Care Affiliates (SCA); Division of Optum/United Health
01.2016 - 01.2018
Vice President of Operations
Surgical Care Affiliates (SCA); Division of Optum/United Health
01.2013 - 01.2016
Chief Operating Officer, Las Colinas Medical Center
Hospital Corporation of America (HCA)
01.2006 - 12.2012
Associate Administrator/COO Development, Lakeview Regional Medical Center
Hospital Corporation of America (HCA)
04.2001 - 12.2005
Masters - Health Administration
Tulane University
Bachelor of Science - Business Administration
The University of Alabama
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