Chiquetta Carter
Atlanta,GA
Summary
Dynamic and polished waitress with proven expertise in exceptional customer service and POS proficiency, honed at Aquatic Blu Seafood & Grill and Diamond Club Atlanta. Excelled in fast-paced environments, significantly enhancing dining experiences through effective communication and teamwork. Demonstrated a knack for upselling, contributing to revenue growth while maintaining utmost food safety standards.
Overview
2
2
years of professional experience
Work History
Waitress
Aquatic Blu Seafood & Grill
04.2022 - 05.2023
- Managed tables efficiently, ensuring timely order taking and delivery of food and beverages.
- Demonstrated product knowledge, upselling specials and promoting new menu items.
- Take and accurately input customer orders using the POS system.
- Coordinate with kitchen staff to ensure timely and accurate food delivery
- Handle cash and credit transactions, processing payments accurately.
- Collaborate with team members to maintain a clean and organized dining area.
- Address customer inquiries and concerns with professionalism and efficiency.
Waitress/VIP Bottle Server
Diamond Club Atlanta
01.2021 - 02.2022
- Guided guest to their section communicated the specials and took orders.
- Delivered bottles and served drinks to guests. Maintained clean stations and VIP areas. Upsell and delivered bottles in a timely manner to our guests.
- Maintained a fast paced work ethic while working with large crowds or during hectic events.
- Maintained a polished and professional appearance in line with the upscale atmosphere.
- Collaborate with the bar and kitchen staff to ensure seamless service.
Education
Associate of Applied Science -
Professional Bartending School of Atlanta
Atlanta, GASkills
- Exceptional customer service and interpersonal skills
- Strong multitasking and organizational abilities
- Proficient in using POS
- Effective communication and teamwork
- Ability to thrive in fast-paced environments
- Knowledge of food safety and hygiene protocols
Timeline
Waitress
Aquatic Blu Seafood & Grill
04.2022 - 05.2023
Waitress/VIP Bottle Server
Diamond Club Atlanta
01.2021 - 02.2022
Associate of Applied Science -
Professional Bartending School of Atlanta
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