Hi, I’m
Chiquita Handy
McComb,MS
Summary
- I have more than ten years of exceptional customer service. I was recognized for delivering excellent customer service , highest sales for the year from Harbor Freight Tools. My area of expertise include:
- Exceptional customer Service
- Merchanising and display
- New location start up
- Problem solving
- Inventory and pricing control
- Computer /pos scanning use Authorized to work in the US for any employer
Overview
14
years of professional experience
Work History
Frito-lay, PepsiCoSummit
Detailer
05.2021 - Current
Job overview
- Developed promotional strategies to increase sales of featured products.
- Generated reports detailing current stock levels, sales figures, markdown information.
- Provided feedback from customers regarding product selection, display, and pricing.
- Set up attractive window displays that encouraged customers to enter the store.
- Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
Burke OutletMcComb
Supervisor
05.2022 - 12.2023
Job overview
- Assist store manager with the daily operation of the store.
- Team leader for the store's loyalty program and private label credit card sales.
- Collaborated with other departments to coordinate workflow processes between teams.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Created new strategies for improving customer service standards within the organization.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Monitored employee productivity to provide constructive feedback and coaching.
- Acted as a liaison between upper management and staff, facilitating open communication.
Croft MetalsFernwood
Line worker
05.2020 - 05.2021
Job overview
- Loaded materials onto conveyor belt to be transported down the assembly ne.
- Unloaded finished goods from conveyor belt after completion of assembly process.
- Worked closely with other members of the team to meet deadlines and goals set by management.
- Identified defective products, removed them from the production line, and documented details of defect.
Harbor Freight ToolsMcComb
Sales Associates
10.2016 - 04.2020
Job overview
- New store setup, greet and assist customers, perform POS transactions, stock shelves, and clean store
- Processed transactions using a point-of-sale system.
- Greeted customers and provided exceptional customer service.
- Demonstrated product features and benefits for customers' needs.
Freds incMcComb
Assistant manager
09.2017 - 08.2019
Job overview
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned work and monitored performance of project personnel.
Sanderson FarmsSummit
Line worker
04.2010 - 09.2015
Job overview
- Debone chicken thighs to meet daily quotas.
- Unloaded finished goods from conveyor belt after completion of assembly process.
- Processed orders promptly according to customer specifications.
- Assisted in the deboning of products on the production line.
Education
Southwest Mississippi Community CollegeSummit, MS
Associate of Arts from Early Childhood Education
05-2025
Southwest Mississippi Community CollegeSummit, MS
Associate of Arts from Criminal Justice
05-2017
McComb High SchoolMcComb, MS
High school Diploma
05-2003
Skills
- Exceptional customer service
- Merchandising and display
- New location start-up
- Problem solving
- Inventory and pricing control
- Computer/POS scanning use
- Telephone Etiquette
Timeline
Supervisor
Burke Outlet
05.2022 - 12.2023
Detailer
Frito-lay, PepsiCo
05.2021 - Current
Line worker
Croft Metals
05.2020 - 05.2021
Assistant manager
Freds inc
09.2017 - 08.2019
Sales Associates
Harbor Freight Tools
10.2016 - 04.2020
Line worker
Sanderson Farms
04.2010 - 09.2015
Southwest Mississippi Community College
Associate of Arts from Early Childhood Education
Southwest Mississippi Community College
Associate of Arts from Criminal Justice
McComb High School
High school Diploma
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