Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Babysitter
Chiquita Portis

Chiquita Portis

Meridian,MS

Overview

10
10
years of professional experience

Work History

Shift Leader

Burger King
Meridian, MS
02.2025 - Current
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Adhered to all health code regulations while preparing food items for customers.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Monitored employee performance and provided feedback for improvement.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
  • Reviewed time sheets for accuracy before submitting them for payroll processing.
  • Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Analyzed sales data to identify trends and areas for improvement.
  • Conducted regular meetings with team members to discuss upcoming events or changes in policy and procedures.
  • Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
  • Scheduled team members for shifts based on business needs and customer demand.
  • Monitored inventory levels and ordered supplies as needed.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Delegated tasks to employees and monitored activities and task completion.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Checked orders for quality and completeness.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Managed daily workflow and scheduled staff for adequate coverage.
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Conducted regular team meetings to communicate targets, updates, and gather feedback.
  • Implemented strategies to increase sales and improve service quality.
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
  • Developed promotional strategies to attract more customers during slow periods.
  • Assessed reports and adjusted workflows to realign with targets.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Planned and managed resources to consistently meet production, quality, and cost goals.
  • Monitored and maintained equipment to ensure operational efficiency.
  • Resolved customer complaints promptly to maintain a high level of satisfaction.
  • Maintained cleanliness and organization of the work area to uphold company standards.
  • Supervised team of XX during daily shifts, ensuring efficient operation and customer satisfaction.
  • Fostered a team-oriented environment to increase morale and productivity.
  • Trained new employees on company policies, operational procedures, and customer service standards.
  • Upheld company standards and compliance requirements for operations.
  • Scheduled staff shifts, considering peak times and individual availability.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Handled emergency situations with composure and in accordance with company guidelines.
  • Ensured compliance with health and safety regulations to provide a safe workplace.
  • Managed inventory levels and placed orders to ensure product availability and minimize waste.
  • Assisted in the development and implementation of new operational procedures.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Utilized POS systems efficiently for order processing and inventory management.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
  • Collaborated with management to set performance goals and evaluate progress.
  • Identified needs of customers promptly and efficiently.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Analyzed company's expenditures and developed financial models.
  • Maintained positive working relationship with fellow staff and management.
  • Worked closely with human resources to support employee management and organizational planning.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Assessed company operations for compliance with safety standards.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Implemented strategies to take advantage of new opportunities.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Analyzed key performance indicators to identify effective strategies.
  • Organized client meetings to provide project updates.

Assistant Store Manager

Dollar General Store
Meridian, MS
01.2025 - 07.2025
  • Provided training to new employees on company policies and procedures.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
  • Conducted regular performance reviews of staff members in order to identify areas for improvement.

Shift Leader

Pizza Hut
Meridian , MS
10.2024 - 02.2025
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Adhered to all health code regulations while preparing food items for customers.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Monitored employee performance and provided feedback for improvement.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.

Drug Tester

Loyal Source Government Services, LLC
Meridian , MS
06.2023 - 11.2024
  • Trained personnel on proper techniques for collecting samples for drug tests as well as documenting results accurately.
  • Conducted urine, saliva, and hair follicle drug testing in accordance with laboratory procedures.
  • Assisted in development, implementation, and enforcement of workplace drug policy initiatives.
  • Provided detailed documentation of results for each test conducted.
  • Adhered to safety standards while handling hazardous materials used in drug testing processes.
  • Performed drug tests on employees and job applicants to ensure compliance with company policies and government regulations.

Assistant Store Manager

Family Dollar Stores Inc
Meridian, MS
08.2015 - 05.2017
  • Provided training to new employees on company policies and procedures.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Created promotional campaigns to increase brand awareness and attract new customers.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
  • Conducted regular performance reviews of staff members in order to identify areas for improvement.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Organized weekly meetings with department heads to review progress on key objectives.
  • Maintained a safe working environment by enforcing safety regulations.
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.

Education

High School Diploma -

Meridian High School
2320 32 Nd St
08-1999

Skills

  • Customer service
  • Health and safety
  • Time management
  • Quality control
  • Team building
  • Task delegation
  • Conflict resolution
  • Performance evaluation
  • Staff scheduling
  • Customer service focus
  • Safety processes and procedures
  • Employee recognition
  • Action planning
  • Assigning work
  • OSHA regulations compliance
  • Flexible schedule
  • Team supervision
  • Staff education and training
  • Follow-up procedures
  • POS deletions
  • Daily workflows
  • Emergency response planning
  • Shift checklists
  • Decision-making capacity
  • Shift leadership
  • Shift scheduling
  • Sales reporting
  • Policy enforcement
  • Customer service management
  • Operations management
  • Resource management
  • Policy and procedure enforcement
  • POS system operation
  • Staff supervision
  • Daily briefing facilitation
  • Verbal and written communication
  • Inventory counts
  • Team leadership
  • Staff training and development
  • Drawer assignments
  • Positive attitude
  • Operations support
  • Problem-solving
  • Customer retention strategies
  • Sales and upselling
  • Employee scheduling

Affiliations

Hi My name is Chiquita Portis. I'm a fast learner and willing to learn. I am also a people person and very dependable

Accomplishments

  • I got my Serv Safe Cerification

References

References available upon request.

Timeline

Shift Leader

Burger King
02.2025 - Current

Assistant Store Manager

Dollar General Store
01.2025 - 07.2025

Shift Leader

Pizza Hut
10.2024 - 02.2025

Drug Tester

Loyal Source Government Services, LLC
06.2023 - 11.2024

Assistant Store Manager

Family Dollar Stores Inc
08.2015 - 05.2017

High School Diploma -

Meridian High School

Similar Profiles

CREATE PROFILE
Chiquita Portis