CHIQUITA TAYLOR
HEALTHLINK EUROPE & INTERNATIONAL
Memphis,TN
Work Preference
Work Type
Full Time
Location Preference
On-SiteHybridRemote
Location:
Memphis, TN
Open to relocation:
Yes
Minimum Desired Compensation
$75000/yr
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsWork from home optionPaid time offHealthcare benefitsPaid sick leave401k matchStock Options / Equity / Profit SharingTeam Building / Company Retreats4-day work week
12
Years of experience
Warehouse and operations professional with over 10 years of experience supporting logistics, distribution, and manufacturing environments. Brings hands-on leadership in supervising teams, training employees, managing inventory, and coordinating shipping and receiving. Focused on safe, organized, and efficient operations through accountability, collaboration, and process improvement.
Work History
Warehouse Supervisor
3 Years 5 Months- Managed the daily warehouse operation and worked closely with employees and leadership to keep inventory, receiving, storage, and shipping activities running smoothly.
- Supervised 20-30 employees and assigned daily work based on workload, staffing, and operational priorities.
- Managed daily warehouse activities for 3,000-7,500 orders and shipments, ensuring accuracy, productivity, and customer service.
- Monitored inventory levels and used warehouse and inventory systems to track products, identify discrepancies, and maintain accurate records.
- Supported inventory operations for 1.5 million shipment units annually, overseeing an average of 5,000 daily orders.
- Coordinated receiving, storage, picking, staging, and shipping activities to keep orders moving through the operation.
- Reviewed daily productivity and operational reports to identify workflow issues, staffing needs, and opportunities to improve efficiency.
- Adjusted employee assignments and workflow to align with changing priorities.
- Trained and coached employees on warehouse procedures, safety, quality, inventory practices, and daily expectations.
- Used Klairy, Sap Extended Warehouse, Oracle Warehouse Management and Fishbowl Inventory, RF scanning, Excel, and reporting tools to track inventory and support daily operations.
- Maintained accurate order records to ensure proper shipment processing and achieved a 99.8% order accuracy rating over a 12 month period by improving workflow and team coordination.
- Worked with customers and internal departments to resolve inventory, receiving, shipping, and service issues.
- Created a collaborative team environment focused on accountability, communication, safety, quality, and getting the job done correctly.
On-Site Manager
4 Years 4 Months- Managed staffing operations and served as a link between employees, clients, and multiple areas of management. The role required staying ahead of staffing needs while making sure the right people were available to support daily operations.
- Supported staffing operations for approximately 200+ workers across 2 regional distribution centers, introducing streamlined on-site orientations that reduced first-week attrition by 18%.
- Monitored vacancies and staffing levels, collaborating with management to establish hiring priorities aligned with operational needs.
- Coordinated recruiting, interviews, candidate selection, and employee placement based on operational requirements.
- Used Aviate, TempWorks, Excel, and workforce reports to track staffing activity, ensuring seamless clock-in/clock-out tracking, rapid replacement routing, and strict compliance with shift-allocation targets.
- Worked closely with operations, sales, finance, HR, safety, and compliance teams to address workforce needs.
- Participated in management meetings to discuss vacancies, staffing levels, employee performance, and operational priorities.
- Addressed employee concerns by facilitating open communication and providing support, workplace issues, and performance challenges before they affected the operation.
- Facilitated conflict resolution by mediating discussions between employees and management and employee relations while maintaining professional communication with employees and management.
- Helped maintain staffing coverage during periods of increased workload and changing business needs.
- Built strong working relationships with clients, employees, and management by keeping communication clear and addressing concerns quickly.
- Coordinated onsite staffing operations to align associate schedules with client demand and coverage needs.
Operations Manager
3 Years 9 Months- Managed day-to-day operations while coordinating employees, resources, workflow, and business priorities. Focused on keeping the operation organized, solving problems, and finding better ways to get the work done.
- Led a team of approximately 30 multi-disciplinary research professionals, providing daily direction, coaching, and performance support that reduced project cycle times by 14% through targeted cross-training programs.
- Assigned staffing and employee roles according to workload and deadlines.
- Monitored productivity and workflow, proactively addressing issues to maintain operational flow and uphold quality standards.
- Managed approximately $2.5M in annual operational budget activity, tracking vendor expenditures, resource utilization, and facility overhead to improve cost efficiency by 12%.
- Reviewed processes and implemented improvements, enhancing consistency and efficiency in daily operations.
- Used Excel, operational reporting tools, and Benchling LIMS to track information and support management decisions, ensuring 100% data traceability and compliance across concurrent research trials.
- Monitored KPIs and operational information and communicated important trends and issues to leadership.
- Worked with different departments to solve problems and keep operations moving when priorities changed.
- Trained and developed employees while reinforcing expectations around productivity, quality, safety, and accountability.
- Worked within safety, quality, compliance, and government-contract requirements.
- Helped improve project onboarding timelines by 3 weeks by identifying operational silos between research and data teams, subsequently establishing a unified, agile cross-functional kickoff process.
Education
Bachelor of Science - Business Administration And Management
Skills
Warehouse operations
Inventory control
Shipping
Receiving
Order fulfillment
Inventory oversight
Supply chain
Logistics
Distribution
Operations management
Team leadership
Training and coaching
Performance management
Process improvement
Compliance
Workforce planning
Labor management
Vendor management
WMS
RF scanning
Excel proficiency
KPI reporting
Customer service
Personal Information
- Title: OPERATIONS MANAGER | WAREHOUSE & DISTRIBUTION | LOGISTICS & SUPPLY CHAIN
- Availability: Willing to Relocate | U.S. Based
Timeline
Warehouse Supervisor
HEALTHLINK EUROPE & INTERNATIONAL
01.2023 - 06.2026Read More
On-Site Manager
PERFECTO STAFFING
08.2018 - 12.2022Read More
Operations Manager
NORTHWEST RESEARCH
11.2014 - 08.2018Read More
Vanderbilt University
Bachelor of Science from Business Administration And Management
Read More