Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Chirag Bhatt

Springboro,OH

Summary

Proven and successful Agile/Waterfall Project Manager & Scrum Master with extensive SDLC experience. I've spearheaded agile transformations, boosting sprint & roadmap completion over 85% within 2 years. Skilled in Agile/Scrum development and coaching, I have streamlined Agile processes, led large projects, & enhanced team collaboration.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Agile Delivery Consultant / Senior Scrum Master

Worldpay
04.2025 - 06.2025
  • Organized knowledge sessions to facilitate team collaboration and overcome barriers to success
  • Worked with Leadership to streamline Agile processes in under three months
  • Worked to create Agile hierarchy in ServiceNow application in two months

Agile Delivery Consultant / Senior Scrum Master

Worldpay
04.2025 - 06.2025
  • Organized knowledge sessions to facilitate team collaboration and overcome barriers to success
  • Worked with Leadership to streamline Agile processes in under three months
  • Worked to create Agile hierarchy in ServiceNow application in two months

Principal Agile Delivery Mgr

Elsevier
04.2018 - 12.2024
  • As the Agile Coach for 12 teams, I increased the Quarterly Roadmap Completion rate from 33% to 90+% within 2 years
  • Sprint completion rates went to over 85% for all teams within 1 year
  • Created Organization-wide Advanced Roadmap for Jira in 6 months

Principal Agile Delivery Mgr

Elsevier
04.2018 - 12.2024
  • As the Agile Coach for 12 teams, I increased the Quarterly Roadmap Completion rate from 33% to 90+% within 2 years
  • Sprint completion rates went to over 85% for all teams within 1 year
  • Created Organization-wide Advanced Roadmap for Jira in 6 months

Principal Agile Delivery Mgr

Elsevier
09.2020 - 10.2022
  • Chosen by Elsevier CTO, successfully led Aries Systems Corp’s agile transformation in 2 yrs, receiving a promotion
  • As the Agile Coach for 12 teams, I drove Sprint completion average to over 85-90% in under 1 year
  • Increased Quarterly Roadmap Completion rate to 80+% as an organization within 2 years

Principal Agile Delivery Mgr

Elsevier
09.2020 - 10.2022
  • Chosen by Elsevier CTO, successfully led Aries Systems Corp’s agile transformation in 2 yrs, receiving a promotion
  • As the Agile Coach for 12 teams, I drove Sprint completion average to over 85-90% in under 1 year
  • Increased Quarterly Roadmap Completion rate to 80+% as an organization within 2 years

Agile Transformation Coach / Senior SM

Elsevier
10.2017 - 04.2018
  • Scrum Master for all teams in TIO Agile transformation driving Sprint completion rates to 85%+ for all Scrum teams in 1 year
  • Consolidated over 10 JIRA boards into a single streamlined board within 6 months

Agile Transformation Coach / Senior SM

Elsevier
10.2017 - 04.2018
  • Scrum Master for all teams in TIO Agile transformation driving Sprint completion rates to 85%+ for all Scrum teams in 1 year
  • Consolidated over 10 JIRA boards into a single streamlined board within 6 months

Scrum Master / Agile Coach

Tech Mahindra
05.2017 - 10.2017
  • Scrum Master, in Aetna’s Agile transformation, for an all-remote team (US/India), improving Sprint completion rates to 85%+ within 6-9 months

Scrum Master / Agile Coach

Tech Mahindra
05.2017 - 10.2017
  • Scrum Master, in Aetna’s Agile transformation, for an all-remote team (US/India), improving Sprint completion rates to 85%+ within 6-9 months

Senior Scrum Master / SAFe Agile Coach

Tech Mahindra
04.2016 - 05.2017
  • Scrum Master for 3-5+ teams in GE Aviation’s agile transformation, improving Sprint completion rates to 85+% within 6-9 months
  • Provided numerous Agile/Scrum best practice recommendations to GE Aviation Leadership, resulting in company-wide adoption

Senior Scrum Master / SAFe Agile Coach

Tech Mahindra
04.2016 - 05.2017
  • Scrum Master for 3-5+ teams in GE Aviation’s agile transformation, improving Sprint completion rates to 85+% within 6-9 months
  • Provided numerous Agile/Scrum best practice recommendations to GE Aviation Leadership, resulting in company-wide adoption

Scrum Master / Agile Coach

Elsevier
06.2013 - 04.2016
  • Led 6-7 Scrum teams over 3 years, achieving consistent Sprint completion rates of over 85% by implementing Agile best practices and fostering collaboration.

Scrum Master / Agile Coach

Elsevier
06.2013 - 04.2016
  • Led 6-7 Scrum teams over 3 years, achieving consistent Sprint completion rates of over 85% by implementing Agile best practices and fostering collaboration.

Senior Project Mgr / Program Mgr

Elsevier
07.2011 - 09.2014
  • Led 3-4 concurrent Waterfall projects through the full life cycle, achieving on-time delivery and enhancing team collaboration within 12 months.
  • Enhanced team productivity by mentoring peers on MS Project and SharePoint, resulting in improved project tracking and collaboration within 6 months

Senior Project Mgr / Program Mgr

Elsevier
07.2011 - 09.2014
  • Led 3-4 concurrent Waterfall projects through the full life cycle, achieving on-time delivery and enhancing team collaboration within 12 months.
  • Enhanced team productivity by mentoring peers on MS Project and SharePoint, resulting in improved project tracking and collaboration within 6 months

Project Manager/Planner

Computer Sciences Corp
04.2010 - 07.2011
  • One of several Project Managers on $850 million contract with the Air Force
  • Developed and maintained 19 concurrent MS Project plans, resulting in successful delivery of $12-15 million in value over 12 months

Project Manager/Planner

Computer Sciences Corp
04.2010 - 07.2011
  • One of several Project Managers on $850 million contract with the Air Force
  • Developed and maintained 19 concurrent MS Project plans, resulting in successful delivery of $12-15 million in value over 12 months

IT Manager

Innovative Medical Device Solutions
03.2009 - 11.2009
  • Upgraded site-wide cell phones and smartphones, achieving $45,000 in savings within 7 months
  • Reduced networked office printing costs by $8,000 within 6 months

IT Manager

Innovative Medical Device Solutions
03.2009 - 11.2009
  • Upgraded site-wide cell phones and smartphones, achieving $45,000 in savings within 7 months
  • Reduced networked office printing costs by $8,000 within 6 months

Project Manager/Analyst

Vana Solutions
02.2007 - 02.2009
  • Led multiple medium-to-large projects using MS Project, achieving on-time delivery and alignment with business objectives within 12 months.

Project Manager/Analyst

Vana Solutions
02.2007 - 02.2009
  • Led multiple medium-to-large projects using MS Project, achieving on-time delivery and alignment with business objectives within 12 months.

Senior Software Engineer/Release Lead

Lexis Nexis
07.1990 - 01.2007
  • Led 11-13 major software releases for Lexis.com, enhancing product stability and user experience over 4 years through rigorous testing and collaboration

Senior Software Engineer/Release Lead

Lexis Nexis
07.1990 - 01.2007
  • Led 11-13 major software releases for Lexis.com, enhancing product stability and user experience over 4 years through rigorous testing and collaboration

Education

Master of Science - Computer Science

Ohio State University
Columbus, OH
01.1991

Bachelor of Science - Management Information Systems

Ohio State University
Columbus, OH
01.1988

Skills

  • AI Methodology
  • Machine Learning
  • Large Language Models
  • Generative AI
  • Continuous Integration / Continuous Development (CI/CD)
  • Continuous Improvement
  • Lean Processes
  • Value Stream Mapping
  • Scaled Agile Framework
  • Scrum
  • Agile Transformation
  • Agile Project Management
  • Kanban
  • Capacity Planning
  • Quarterly Planning
  • OKRs
  • WSJF Prioritization
  • Jira
  • Confluence
  • Jira Automation
  • Advanced Roadmaps for Jira (ARJ)
  • Project Management
  • Stakeholder Communication
  • Risk Management
  • Quality Management
  • Microsoft Project

Certification

  • Fundamentals of DevOps & Value Delivery, UC Davis, 2025-06-01
  • Google AI Essentials, 2025-06-01
  • Agile Project Management, Google, 2025-05-01
  • Agile Project Management, Univ of Colorado, 2025-05-01
  • Project Management, Univ of Colorado, 2025-05-01
  • SAFe Program Consultant, SAFe SPC4, 2016-12-01
  • SAFe Agilist, SAFe SA, 2015-12-01
  • Professional Scrum Master, PSM I, 2014-01-01
  • Certified Lean/Design for Six Sigma, DFSS, 2010-02-01
  • Certified Six Sigma Green Belt, CSSGB, 2010-02-01
  • Project Management Professional, PMP, 2007-11-01

Personal Information

Title: Senior Scrum Master / Agile Project Mgr / Project Mgr

Timeline

Agile Delivery Consultant / Senior Scrum Master

Worldpay
04.2025 - 06.2025

Agile Delivery Consultant / Senior Scrum Master

Worldpay
04.2025 - 06.2025

Principal Agile Delivery Mgr

Elsevier
09.2020 - 10.2022

Principal Agile Delivery Mgr

Elsevier
09.2020 - 10.2022

Principal Agile Delivery Mgr

Elsevier
04.2018 - 12.2024

Principal Agile Delivery Mgr

Elsevier
04.2018 - 12.2024

Agile Transformation Coach / Senior SM

Elsevier
10.2017 - 04.2018

Agile Transformation Coach / Senior SM

Elsevier
10.2017 - 04.2018

Scrum Master / Agile Coach

Tech Mahindra
05.2017 - 10.2017

Scrum Master / Agile Coach

Tech Mahindra
05.2017 - 10.2017

Senior Scrum Master / SAFe Agile Coach

Tech Mahindra
04.2016 - 05.2017

Senior Scrum Master / SAFe Agile Coach

Tech Mahindra
04.2016 - 05.2017

Scrum Master / Agile Coach

Elsevier
06.2013 - 04.2016

Scrum Master / Agile Coach

Elsevier
06.2013 - 04.2016

Senior Project Mgr / Program Mgr

Elsevier
07.2011 - 09.2014

Senior Project Mgr / Program Mgr

Elsevier
07.2011 - 09.2014

Project Manager/Planner

Computer Sciences Corp
04.2010 - 07.2011

Project Manager/Planner

Computer Sciences Corp
04.2010 - 07.2011

IT Manager

Innovative Medical Device Solutions
03.2009 - 11.2009

IT Manager

Innovative Medical Device Solutions
03.2009 - 11.2009

Project Manager/Analyst

Vana Solutions
02.2007 - 02.2009

Project Manager/Analyst

Vana Solutions
02.2007 - 02.2009

Senior Software Engineer/Release Lead

Lexis Nexis
07.1990 - 01.2007

Senior Software Engineer/Release Lead

Lexis Nexis
07.1990 - 01.2007

Master of Science - Computer Science

Ohio State University

Bachelor of Science - Management Information Systems

Ohio State University
Chirag Bhatt