Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Chirag Mata

Austin,TX

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

3
3
years of professional experience

Work History

General Manager

Taco Bell
10.2023 - Current
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Managed budget implementations, employee evaluations, and contract details.
  • Developed and implemented strategies to increase sales and profitability.
  • Collaborated with cross-functional teams to develop innovative solutions.

Lead Line Cook

Royal Pacific Resort
08.2022 - 09.2023
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning, and sanitation protocols.
  • Assisting the Sous Chef with Ordering and Inventory counts and control.

Lead Cook

Sifat Internantional
07.2021 - 07.2022
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Designed high-quality menu items using in-season ingredients, reducing overall costs.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Delegated jobs within kitchen depending on restaurant traffic and employee skill.
  • Taught kitchen staff safety protocols and restaurant standards.
  • Streamlined kitchen operations by creating more accurate prep sheets, standardized recipe files and product-rotation systems.
  • Developed recipes, portion specifications, and standard preparation procedures for all dishes.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Placed orders to restock items before supplies ran out.

Education

Bachelor of Science - Hospitality Studies

Mumbai University
Mumbai
06.2020

Skills

  • Vendor Sourcing
  • Expense Control
  • Workflow Planning
  • Advertising and marketing
  • Schedule Management
  • Financial Administration
  • Project Management
  • Supply Chain Management
  • Customer Retention
  • P&L Management
  • Quality Management
  • Staff Supervision
  • Labor Cost Controls
  • Leadership and team building

Timeline

General Manager

Taco Bell
10.2023 - Current

Lead Line Cook

Royal Pacific Resort
08.2022 - 09.2023

Lead Cook

Sifat Internantional
07.2021 - 07.2022

Bachelor of Science - Hospitality Studies

Mumbai University

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Chirag Mata