Summary
Overview
Work History
Education
Skills
Languages Known
Timeline
Generic

CHIRAG NAIK

Franklin Park,NJ

Summary

Flexible and organized professional with several years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction.

Overview

7
7
years of professional experience

Work History

Restaurant Manager

Saffron
Red Bank, NJ
12.2023 - Current
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Conducted weekly team meetings to discuss performance issues and provide feedback.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Assisted with kitchen preparation during peak times as needed.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Assisted staff over the weekends or busy hours by serving food and beverages or bussing tables.

BARTENDER

URBAN TANDOOR
HARRISON, NJ
03.2023 - 11.2023
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Stocked ice bins and coolers as needed throughout shift.
  • Resolved customer complaints in a professional manner.

Restaurant Owner

The Dock Bar & Resto
Virar, Maharashtra
11.2017 - 12.2022
  • Developed and implemented effective marketing strategies to increase restaurant sales.
  • Established standards for quality control, customer service, health and safety regulations.
  • Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
  • Negotiated contracts with vendors for food, equipment and supplies.
  • Analyzed financial reports to identify areas of improvement or cost savings opportunities.
  • Created promotions and special events to attract customers and boost sales.
  • Developed menus that featured local ingredients while meeting customer demands.
  • Responded promptly to customer complaints or issues related to the restaurant's services or products.
  • Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .

Education

Hotel Management -

Viva College, University
Virar
01-2012

Skills

  • Restaurant operations management
  • Take-out service
  • Employee schedule management
  • Customer service
  • Point of sale (POS) system operation
  • Shift management
  • Catering coordination
  • Table management
  • Maintaining stock levels
  • Ordering supplies
  • Inventory counts

Languages Known

English
Full Professional
Marathi
Full Professional
Hindi
Full Professional

Timeline

Restaurant Manager

Saffron
12.2023 - Current

BARTENDER

URBAN TANDOOR
03.2023 - 11.2023

Restaurant Owner

The Dock Bar & Resto
11.2017 - 12.2022

Hotel Management -

Viva College, University

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CHIRAG NAIK