Overview
Work History
Education
Skills
Timeline
Generic

Chishing Ng

Nacogdoches,Texas

Overview

4
4
years of professional experience

Work History

Information Desk Assistant

Baker Pattillo Student Center
09.2023 - Current
  • Collected cash payments, processed transactions and updated relevant records.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Serve as main line of communication for the university, answering up to 30 phone calls hourly to field inquiries from students, parents, and other callers seeking information
  • Transfer incoming calls to personnel of the best-qualified department
  • Aid other faculty members with administrative and clerical duties ensuring the most efficient productivity
  • Completed all other task assigned with efficiency while promoting a comfortable environment students felt safe to ask questions at

Technical Assistant

Trinity Valley Community College
01.2020 - 05.2022
  • Generally to perform clerical duties, and ・To check materials out and in, collect fines and fees, answer general phone questions, issue library cards, process new library materials, and assist with items on reserve.
  • Provided technical guidance and support to team members.

Education

Associate of Arts -

Trinity Valley Community College
Athens, Texas

Bachelor of Business Administration - Accounting

Stephen F. Austin State University
Nacogdoches, Texas

Skills

  • President, International Students Association
  • Customer Experience
  • Data Inputting
  • Fluent in Chinese, Cantonese, and Japanese

Timeline

Information Desk Assistant

Baker Pattillo Student Center
09.2023 - Current

Technical Assistant

Trinity Valley Community College
01.2020 - 05.2022

Associate of Arts -

Trinity Valley Community College

Bachelor of Business Administration - Accounting

Stephen F. Austin State University

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Chishing Ng