Chisom Agwamba
Upper Marlboro,MD
Overview
7
7
years of professional experience
Work History
Field Labor Analyst (Business Analyst)
Target
Upper Marlboro, MD
02.2025 - Current
- Built a financial reporting system (Excel/Greenfield) enabling accurate labor and operational cost analysis for Target’s first Returns Center.
• Trained production controllers on productivity best practices, boosting throughput from 22K to 33K per shift, and inbound productivity from 11 to 15 units per hour in three months.
• Developed a revised training budget, projected to cut 2026 costs by ~$1.1M.
• Implemented supply/device management systems, reducing operational supply costs by 12%.
• Trained 40+ leaders (Operations Managers through Directors) on operational best practices.
• Provided fiscally responsible staffing and hiring recommendations to the Senior Site Director and VP.
Field Labor Analyst (Business Analyst)
Target
Burlington, NJ
06.2023 - 02.2025
- • Optimized staffing and supply chain planning, improving site performance from a projected 98% to 106% of budget.
• Collaborated with Finance and S&OP teams to ensure accurate forecasting and budgeting.
• Partnered with the Operations Director to develop strategies that reduced variable cost per unit.
• Built on-site forecasting models and monitored performance against targets.
• Managed Operations Coordinators and Wave Techs, supporting their growth through the Prepare for Next program.
• Applied 5 Why, Fishbone, 8D, and ROC methodologies to resolve productivity gaps.
Outbound Operations Manager
Target
Burlington, NJ
07.2022 - 06.2023
- Managed a 55-member team, developing talent into merit-based roles.
• Implemented auditing strategies that delivered the site’s best quality results, achieving four months of the lowest DPMO across all shifts.
• Led the team to a record peak-season output of 9,200 units shipped.
• Created a cross-training strategy that increased shift flexibility and efficiency across all keys.
Quality Assurance Drug Product Intern
Regeneron Pharmaceuticals
Albany, NY
06.2021 - 08.2021
- Created onboarding package for the Quality Assurance Drug Product, Internal Manufacturing department in newly developed Fill-Finish facility.
- Support audit investigations and inspections; reviewed SOPs for Fill-Finish facility in accordance to GMP standards.
Quality Engineering Co-Op
Borgwarner Inc
Ithaca, NY
01.2021 - 06.2021
- Performed root cause analysis on engine timing components to determine cause of failure and provided reports to customers.
- Performed 200% visual inspection of operator rejected parts to assess if parts can be re-entered into production
- Assisted APQP and Supplier Development by conducting capability studies on new parts based on customer requirements.
- Conducted investigation on supplier defect product and provided advice for supplier corrective actions
- Gained a strong understanding of PPAP, 8D, Lean Six Sigma principles, and more.
Estimating Intern
Miller & Long Construction
Bethesda, MD
06.2018 - 09.2019
- Co-led 10 interns and 20+ estimators to assess and maintain sustainable inventory levels.
- Analyze costs and estimations of building material using Planswift and Bluebeam Revu.
Education
Bachelor of Science - Engineering And Management, Biomedical Engineering
Clarkson University
Potsdam, NY05-2022
Skills
- Microsoft Office (Word, PowerPoint, Excel)
- Tableau, R, Python, SQL, MiniTab, Solidworks, Bluebeam Revu, Planswift, MATLAB, Manhattan, Greenfield, Optiturn, Smartsheet
- Operations Management
- Leadership Development
- Demand Forecasting
- Budget Planning
- Supply Chain Optimization
- Data Analysis
- Cost-Reduction Strategies
Timeline
Field Labor Analyst (Business Analyst)
Target
02.2025 - Current
Field Labor Analyst (Business Analyst)
Target
06.2023 - 02.2025
Outbound Operations Manager
Target
07.2022 - 06.2023
Quality Assurance Drug Product Intern
Regeneron Pharmaceuticals
06.2021 - 08.2021
Quality Engineering Co-Op
Borgwarner Inc
01.2021 - 06.2021
Estimating Intern
Miller & Long Construction
06.2018 - 09.2019
Bachelor of Science - Engineering And Management, Biomedical Engineering
Clarkson University