Chistian - Siete Jimenez
QuickChek
NEWARK,NJ
1
Language
1
Certification
19
Years of experience
Results-driven Operations Leader experienced in managing store, fuel, deli, and sales operations. Achieved efficiency improvements and accountability through team motivation and effective problem resolution. Focused on delivering high service standards and developing strategic solutions via comprehensive training programs.
Work History
Leader In Training
2 Years 9 Months- Supported store operations by coaching team members on customer service and food safety standards.
- Monitored register activity, handled cash transactions, and resolved checkout discrepancies accurately.
- Maintained merchandising displays, stocked inventory, and rotated products to support freshness standards.
- Assisted with opening and closing procedures, ensuring store readiness and policy compliance.
- Trained on shift leadership duties, including task delegation, communication, and workflow coordination.
- Responded to customer concerns quickly, delivering courteous service and effective issue resolution.
- Followed sanitation procedures across food preparation areas, restrooms, and high-touch surfaces.
- Completed operational tasks independently while adapting to changing priorities and store demands.
- Enhanced team dynamics by conducting regular team-building activities and communication exercises.
- Promoted a culture of continuous improvement, leading to increased productivity and efficiency within the team.
- Collaborated with cross-functional teams to identify areas of opportunity for process improvement, driving organizational success.
- Achieved higher levels of customer satisfaction by establishing clear service standards and expectations for employees.
- Cultivated a culture of accountability, setting clear expectations around performance metrics while providing ongoing support to achieve desired outcomes.
- Improved employee retention through the development of effective training programs and mentorship initiatives.
- Spearheaded talent acquisition strategies that attracted tImplemented new technology platforms to optimize various business processes, resulting in improved overall efficiency.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.op talent, contributing to the overall success and growth of the organization.
Gas Station Manager
2 Years 6 Months- Supervised daily fuel, convenience store, and cashier operations to maintain smooth customer flow.
- Coordinated staff schedules, task assignments, and shift coverage to support store performance.
- Monitored fuel, lottery, and merchandise inventory to prevent shortages and stock discrepancies.
- Enforced safety, sanitation, and compliance procedures across forecourt and store areas.
- Resolved customer concerns and service issues to improve satisfaction and repeat business.
- Trained team members on POS transactions, cash handling, and store procedures.
- Prepared cash reports, reconciled drawers, and verified deposits for accurate financial control.
- Partnered with vendors and service providers to manage deliveries, equipment upkeep, and site readiness.
- Monitored fuel inventory levels closely, placing timely orders to prevent shortages or overstock situations impacting profitability.
- Improved overall store performance with proactive maintenance of gas pumps and equipment.
- Conducted regular inspections of facilities to proactively identify potential hazards or repair needs.
- Ensured compliance with all relevant regulations by staying current on industry standards and implementing required changes promptly as needed.
- Provided exceptional customer service, resolving issues quickly and efficiently to maintain loyalty.
Deli Associate
2 Years 6 Months- Sliced and packaged products to order using deli equipment and proper portion controls.
- Prepared deli meats, cheeses, and salads following food safety and sanitation standards.
- Assisted customers with product selection, special requests, and order fulfillment.
- Maintained fresh display cases with accurate rotation, labeling, and merchandising.
- Monitored cooler temperatures and product quality to support food safety compliance.
- Trained new associates on deli procedures, equipment use, and service expectations.
- Coordinated daily prep tasks to keep service counter stocked and operations efficient.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
Truck Driver
5 Years- Operated truck routes for electronic recycling pickups and deliveries, maintaining safe, timely transportation.
- Loaded and unloaded e-waste shipments, securing cargo to prevent damage during transit.
- Verified manifests, bills of lading, and pickup paperwork for accurate recycling chain-of-custody tracking.
- Completed vehicle inspections and reported mechanical issues to support preventive maintenance.
- Followed DOT regulations, traffic laws, and safety procedures during local and regional hauls.
- Coordinated with warehouse staff to schedule pickups, deliveries, and dock arrivals efficiently.
- Trained new drivers on route procedures, cargo handling, and customer pickup standards.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
India Beverage
4 Years 2 Months- Maintained clean driving records through careful operation, defensive driving, and route awareness.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Dropped and hooked trailers and changed configuration of equipment.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Sales Manager
2 Years- Directed sales team performance, aligning daily activities with revenue targets and customer priorities.
- Developed territory strategies to expand account coverage and strengthen pipeline quality.
- Trained sales representatives on product knowledge, pricing standards, and effective closing techniques.
- Reviewed forecast data to adjust sales plans and improve order accuracy.
- Built strong customer relationships to retain key accounts and resolve escalated concerns.
- Coordinated with operations and service teams to ensure timely fulfillment and client satisfaction.
- Monitored market trends to identify new opportunities and refine sales approach.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Sales Associate
1 Year 1 Month- Managed customer inquiries, product selection, and order processing for chemical sales accounts.
- Prepared accurate quotes, pricing, and product documentation aligned with customer requirements.
- Maintained CRM records to track opportunities, follow-ups, and account activity.
- Coordinated with operations and logistics teams to ensure timely order fulfillment.
- Advised customers on product specifications, applications, and handling requirements.
- Resolved order issues and service concerns while maintaining strong client relationships.
- Ensured compliance with chemical safety, labeling, and shipping requirements.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Supported territory sales through account development, retention, and repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Commercial Drivers License - CDL License
GED
Skills
Self-awareness
Motivating teams
Influencing others
Feedback delivery
Interpersonal relations
Budget administration
Business analysis and reporting
Managing operations and efficiency
Professional and courteous
Negotiation
Scheduling and coordinating
Performance evaluations
Staff development
Preventive Maintenance
Positive attitude
Teamwork
Performance tracking and evaluation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of Store's 198,143,92,93, and 189 staff members.
Certification
- CM - Certified Manager Certification
- CPM - Certified Professional Manager
- Certified Leader In Training, QuickChek - 7/24 - Present
Languages
Spanish
Native or Bilingual
Timeline
Leader In Training
QuickChek
01.2024 - CurrentRead More
Gas Station Manager
Exxon Mobil
02.2022 - 08.2024Read More
Deli Associate
Hannaford Supermarket
07.2019 - 01.2022Read More
Truck Driver
Elot Electronic Recycling
11.2014 - 11.2019Read More
India Beverage
India Beverage
09.2010 - 11.2014Read More
Sales Manager
Pioneer Products
09.2008 - 09.2010Read More
Sales Associate
Royal Chemicals
08.2007 - 09.2008Read More
Gunhill Road Trucking
Commercial Drivers License from CDL License
Read More
State University of New York
GED
Read More
Established Independent Music Artist
I started doin music in 1998 independently! In 2005 I was signed to Solo Pa Mi Gentes Record INC and Performed in various Venues!
I went independent in 2006 and established Latin King Productions and released 4 albums underground!
I took a leave of absence 2014 and returned to the music scene in 2019 and established Shadow Blaze Productions in 2021 with Anthony Blaze Rios!
I released the Professional albums between 2021 - 2023 with three hit singles - You think your really sharp/Rollen Groot/ and RIP to my Dogs DMX! which was played around the world on over 496 radios stations!
Siete Jimenez MCNew York!