Chitara Matthews
Lancaster,CA
Summary
Upbeat and friendly, with 5+yrs of exceptional communication and problem-solving skills. Proficient in managing customer inquiries and conflict resolution, ensuring customer satisfaction through efficient service. Committed to creating positive customer experiences and fostering long-term relationships.
Overview
12
12
years of professional experience
Work History
Care Provider
Right Choice
05.2018 - 08.2019
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Organized medication and provided reminders according to schedule.
- Reduced patient anxiety and stress through effective communication and active listening skills.
Photo Lab Supervisor
CVS Pharmacy
04.2007 - 10.2008
- Championed the adoption of greener practices within the lab, including recycling initiatives and waste reduction efforts.
- Improved photo lab efficiency by streamlining workflow processes and implementing organizational systems.
- Managed a team of photo lab technicians, providing training and guidance to ensure optimal performance.
- Created an open communication environment within the team, encouraging collaboration and problem-solving among staff members.
Assistant Manager
Claire's Stores Inc
06.2007 - 08.2008
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
GED -
Lancaster Adult School
Lancaster, CA06.2001
Skills
- Emotional support
- Housekeeping
- Mobility assistance
- Medication reminders
- Workflow optimization
- Deadline oriented
- Teamwork and collaboration
- Customer service
- Money handling
- Recruiting and interviewing
Timeline
Care Provider
Right Choice
05.2018 - 08.2019
Assistant Manager
Claire's Stores Inc
06.2007 - 08.2008
Photo Lab Supervisor
CVS Pharmacy
04.2007 - 10.2008
GED -
Lancaster Adult School
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