Summary
Overview
Work History
Education
Skills
Websites
Certification
Achievements and awards
Disclaimer
Timeline
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Chithra Velayutham

Chithra Velayutham

Technical Lead
Hillsborough,NJ

Summary

With 13+ years of experience in software testing, I have expertise in Automation and Manual Testing, specializing in Cisco projects. Throughout my career, I have excelled in Team Leading, Scrum Handling, Test Resource Allocation, Test Plan Development, Status Reporting, and Automation Code Review. My skills extend to System Testing, Regression Testing, Sanity Testing, Integration Testing, Performance Testing, and API Testing for web-based and standalone applications. Proficient in writing automation scripts using Java, Ruby, and JavaScript, with a strong knowledge of XPath and other locators. Well-versed in all stages of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC), including Agile and Waterfall methodologies. Also experienced in SQL and Database testing. Proven ability to initiate and deliver testing solutions that improve quality and productivity. Adept at contributing value-creation ideas in every project. Mentoring and conducting reviews for new team members. Proficient in both Technical and Non-Technical Communication, successfully handling customer support and conducting client Demos. Quality expert with strong track record in ensuring software quality and reliability. Adept at developing and executing test plans, identifying and resolving defects, and utilizing automated testing tools. Known for effective team collaboration, adaptability to changing project needs, and results-driven approach.

Overview

13
13
years of professional experience
2
2
Certifications

Work History

Technical Lead

Cisco
02.2023 - 05.2024
  • Worked as a manual, UI, and API Automation Tester.
  • Prepared test plans for the new requirements and maintained them in SharePoint.
  • Automated all applicable UI and API test cases using a cross-domain test. automation tool, ensuring a 100% pass rate for automation results in assigned modules.
  • Performed Functional, Regression, Sanity, and application performance testing.
  • Conducted evaluation on networking topics for new joiners.
  • Contributed value-creation ideas to enhance the application.

Lead Engineer

Cisco
02.2018 - 05.2022
  • Prepared test plans for the new requirements and maintained them in TIMS.
  • Automated UI test cases using Ruby, maintaining a 98% pass rate for automation results.
  • Installed builds and performed server setups for testing.
  • Served as the QA Point of Contact (POC) for the PI-DNAC migration tool.
  • Assigned tasks to the team and ensured completion.
  • Led PI-DNAC Automation planning/ execution and report generation.
  • Conducted demos on new features for the project management team and the clients.
  • Evaluated new joiners and worked as a mentor for them.
  • Led a team of engineers to deliver high-quality product on time.
  • Collaborated with cross-functional teams to ensure seamless integration of new features into existing product lineups.

Lead Engineer

Cisco
12.2014 - 01.2018
  • Prepared test cases and maintained them in TIMS.
  • Reported daily execution reports to the management.
  • Performed sanity, regression, and retesting of the application.
  • Participated in client discussions, handling and resolving customer queries.
  • Triggered builds and performed server updates for testing.
  • Updated results in TIMS after every test iteration.
  • Used CDETS for defect filing and defect tracking.
  • Contributed to customer support activities.
  • Involved in production deployment processes.
  • Mentored junior engineers, contributing to their professional growth and overall team productivity.

Member Technical Staff

Cisco
11.2011 - 12.2014
  • Gathered and analyzed new requirements for user-requested enhancements and planned work for upcoming releases.
  • Prepared detailed test cases based on functional requirements.
  • Served as the primary point of contact for all customer queries related to CNA, providing prompt solutions.
  • Collaborated with the documentation team to review and update CNA-related documents, ensuring accuracy.
  • Analyzed positive and negative testing scenarios, logged issues, and followed up with the development team for resolution.
  • Delivered high-quality products on schedule by consistently meeting deadlines and exceeding customer expectations.
  • Mentored new joiners to the CNA project, offering guidance and training.
  • Provided weekly status reports to the business management team.
  • Increased customer satisfaction with timely resolution of the issues through effective troubleshooting .

Software Engineer

Cisco
05.2011 - 10.2011
  • Testing the functionalities and identify the issues.
  • Having experience in setting up devices.
  • Performed IOS upgrades on switches, routers, controllers, and access points.

Education

Master's Degree – MBA - Technology Management

Alagappa University
TamilNadu, India
06.2014 - 2015.05

Bachelor Degree- B.E - Electronics and Communication Engineering

Prathyusha Institute of Technology And Management
India
09.2007 - 2011.01

Skills

    Automated testing, Manual Testing, Performance Testing, API Testing

    Tools: Eclipse, XMP SDK, Postman, JMeter, Studio 3T, Grafana

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Certification

CCNA (Cisco Certified Network Associate)

Achievements and awards

  • HCL ERS Champion for excellence in the Business Process Automation project deliverables.
  • Extra Effort Award for product delivery in the Cisco Network Assistant and Prime Infrastructure projects.
  • Productivity Champion Awards for contributions to the Cisco Active Advisor, Cisco Network Assistant, and Current Projects.
  • Consistent recognition and appreciation from clients for handling customer support and promptly responding to customer queries.
  • Appreciation from higher management for successful client demos.

Disclaimer

The Above furnished details are True to the best of my knowledge.

Timeline

Technical Lead

Cisco
02.2023 - 05.2024

Lead Engineer

Cisco
02.2018 - 05.2022

Lead Engineer

Cisco
12.2014 - 01.2018

Master's Degree – MBA - Technology Management

Alagappa University
06.2014 - 2015.05

Member Technical Staff

Cisco
11.2011 - 12.2014

Software Engineer

Cisco
05.2011 - 10.2011

Bachelor Degree- B.E - Electronics and Communication Engineering

Prathyusha Institute of Technology And Management
09.2007 - 2011.01
Chithra VelayuthamTechnical Lead