CHI TING (PAULINE) HUANG
Fremont,CA
Summary
With 6+ years of experience in marketing and project management, my track record in the automotive industry demonstrates expertise in leading and executing successful marketing campaigns, optimizing customer experience, and streamlining business processes. Bilingual in Mandarin and English, excelling at creating 0-1 creator businesses and thriving in dynamic and collaborative environments. Leveraging diverse skills and perspectives to effectively solve complex problems and drive growth.
Overview
11
11
years of professional experience
Work History
Project Manager
White Harmony Design & Staging
04.2024 - Current
- Led over 20+ high-end home staging projects from planning to execution, ensuring a 100% on-time completion rate within budget.
- Collaborated with real estate agents and homeowners to curate staging designs that increased property sale prices by 5-10%.
- Optimized proposal and portfolio creation, enhancing efficiency and elevating client presentations.
Co-Founder & Marketing and Operation Manager
Hsin-Mei Kia Auto (Kia Dealer)
10.2021 - 11.2023
- Streamlined vehicle procurement, inventory, and sales workflows using DMS, Airtable, and Slack, boosting efficiency and supporting MarTech initiatives.
- Harnessed customer data from DMS, Meta Business Suite, LINE Official Account, and Mailchimp/text marketing to optimize campaigns, driving an 85% sales increase and a 196% uplift in service throughput.
- Built and launched a customer service platform and membership system via LINE Official Account, integrating employee training and user feedback to optimize performance, achieving a 91% retention rate.
Marketing Manager
Fusion Motors (Audi Dealer)
03.2020 - 10.2021
- Elevated brand awareness via multi-channel campaigns, influencer partnerships, and email/SMS marketing, yielding 1,400 leads with a 796% ROI in a year.
- Led a 4-person marketing team to support the sales team in launching 9 new car models (36 physical events), streamlining workflows with Slack, tracking leads via Salesforce, and collaborating in Microsoft 365 for timely, impactful releases.
- Grew social media presence on Facebook and YouTube by 50%+ followers, achieving 5.8% and 3% engagement rates by analyzing audience data and deploying tailored tactics like targeted ads and video SEO.
Solutions Engagement Consultant
UPS
01.2018 - 03.2020
- Pioneered the first Asia-Pacific UPS ShipExec Solution case, cutting TXXXS’s supply chain operations by 960+ hours annually through streamlined logistics.
- Enhanced 70+ client supply chains in Salesforce, using API integrations, custom bills of lading, and tax-saving shipping to drive sales via actionable analytics.
- Led cross-functional projects to deploy solutions and train users, enhancing adoption and client success.
Sales Representative
KJ Applied Materials
10.2013 - 08.2016
- Achieved a remarkable 300% increase in sales performance in 2015-2016, setting a new company record.
- Managed and grew a portfolio of a 30+ key accounts, resulting in 23% increase in repeat business.
Education
Master of Science - Entrepreneurship and Innovation
University of Sussex
01.2017
Bachelor of Science - Industrial Economic
Tamkang University
01.2013
Skills
- Project planning and development
- Digital Marketing
- Data Analytics
- CRM management
- Cross-Functional Collaboration
Languages
English
Chinese (Mandarin)
Timeline
Project Manager
White Harmony Design & Staging
04.2024 - Current
Co-Founder & Marketing and Operation Manager
Hsin-Mei Kia Auto (Kia Dealer)
10.2021 - 11.2023
Marketing Manager
Fusion Motors (Audi Dealer)
03.2020 - 10.2021
Solutions Engagement Consultant
UPS
01.2018 - 03.2020
Sales Representative
KJ Applied Materials
10.2013 - 08.2016
Bachelor of Science - Industrial Economic
Tamkang University
Master of Science - Entrepreneurship and Innovation
University of Sussex
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