Provided crisis intervention services to individuals facing medical, emotional, and mental health challenges in hospital settings.
Diagnosed clients using DSM-IV criteria and documented using [Type] coding guidelines.
Improved client treatment plans by conducting thorough biopsychosocial evaluations and identifying appropriate interventions.
Maintained accurate documentation of client interactions according to agency policies and professional standards.
Supported clients in crisis, providing immediate intervention, short-term counseling, and connecting them with necessary resources.
Prefer Community-Intensive Case Manager
Lutheran Community Service NorthWest
11.2021 - Current
Developed and implemented comprehensive case management plans to address client needs and goals.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Conducted thorough assessments of clients situations, identifying issues, goals, and necessary interventions.
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Mental Health Peer Support Specialist
Lutheran Community Service NorthWest
03.2021 - 09.2021
Advocated on behalf of clients to ensure access to appropriate resources and services within the community.
Assessed client progress regularly, adjusting support strategies to promote continued growth and success.
Enhanced client recovery by providing emotional support and practical guidance.
Coordinated with treatment providers on individual client cases, ensuring continuity of care throughout the entire process.
Provided crisis intervention services when necessary, utilizing de-escalation techniques to maintain safety for all involved parties.
Immigrant and Refugee Case Manager Intern
Catholic Charity Organization
09.2020 - 06.2021
Provided meaningful language access to clients with limited English proficiency through collaboration with telephone and in-person interpreters and translators
Provided crisis intervention support when necessary, de-escalating tense situations and connecting clients with appropriate resources for assistance.
Streamlined case management processes by implementing efficient documentation tracking systems to comply with agency and federal guidelines.
Identified, advocated for, and referred the client to community resources, connecting them with essential services such as housing, healthcare, and employment opportunities.
Assisted in conducting needs assessments to identify critical areas of service needs.
Education
Masters of Social Work - Clinical Concentration: Specialization in Behavioral Health Integration
Portland State University
Portland, OR
06.2024
Bachelor of Science - Social Work
Portland State University
Portland, OR
06.2021
Oregon Transfer & Associate Degree - Associate of Art
Portland Community College
Portland, OR
06.2019
Skills
Multilingual English & Swahili
Swahili Interpreter
Psychosocial Assessments
Clinical Documentation
Mental health counseling
Certification
Peer Support Specialist Certificated.
Traditional Community Health Worker Certificated.
Timeline
School of Dentistry Clinical Social Work Intern
Oregon Health Science University
09.2023 - Current
Prefer Community-Intensive Case Manager
Lutheran Community Service NorthWest
11.2021 - Current
Mental Health Peer Support Specialist
Lutheran Community Service NorthWest
03.2021 - 09.2021
Immigrant and Refugee Case Manager Intern
Catholic Charity Organization
09.2020 - 06.2021
Masters of Social Work - Clinical Concentration: Specialization in Behavioral Health Integration
Portland State University
Bachelor of Science - Social Work
Portland State University
Oregon Transfer & Associate Degree - Associate of Art
Administrative Coordinator - OP Rehab Services at Oregon Health & Science UniversityAdministrative Coordinator - OP Rehab Services at Oregon Health & Science University
Travel Endoscopy Technician at Aya Healthcare/Oregon Health & Science UniversityTravel Endoscopy Technician at Aya Healthcare/Oregon Health & Science University