Chitra Menon

• Reported to the President and collaborated with senior leadership to develop the organizations' goals and strategy related to staffing, recruiting, onboarding, development, performance management, succession planning, talent movement and retention.
• Played a key role as a Leadership Coach to promote engagement and a culture of continuous growth and development.
• Played a key role in presenting the past achievements and yearly HR KPIs to the CEO and the board to showcase the metrics in alignment with the MRP.
• Lead the entire HR and organization integration during the merger of Burckhardt and Arkos Field Services and other Burckhardt Subsidiaries in the US.
• While in the position, I designed, registered and administered a successful Registered Apprenticeship program used to recruit and train new technicians and served as a Director of Apprenticeship.
• Worked with Federal, State and County officials to embark on the available funds for developing skilled labor.
• Developed and integrate diversity and inclusion strategies into business plans.
• Lead initiatives in identifying key performance indicators for the organizations' human resource and talent management functions.
• Provided guidance and leadership to the human resource management team; lead resolutions for employee engagement, compensation, and benefits questions, concerns, and issues.
• Developed and implemented comprehensive compensation and benefits strategies. Involved in designing programs that align with the organization’s goals and objectives, ensuring they are competitive in the market, and effectively attracting, retaining, and motivating employees
• Ensure compliance with Texas and other state employment laws, including wage and hour regulations, anti-discrimination, workplace safety, Title IX and EEOC.
• Direct the local Technical Training group and conduct trainings in conjunction with the corporate training group for US, Canada and Brazil.
• Partnering with the Global HR team representing NAM, APAC, EMEA.

Human Resources Manager 06/2018 to 06/2021

• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
• Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
• Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
• Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
• Organized and led staff orientation programs and training to promote collaboration.
• Motivated employees through special events, incentive programs, and constructive feedback.
• Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.

• Led Houston office HR function and supervised a team of 10 HR Business partners who handled various departments like Recruitment, Employee Relations, Payroll, Office Administration & Benefits / Workers Compensation
• Managed full cycle recruitment and ensured the process was in alignment with the OFCCP regulations with a successful closure rate
• Managed HR and Office Administration functions by evaluating issues and developing solutions with the confined policies and directives
• Worked with the leadership team to develop short term and long-term companywide strategies, departmental goals, objectives and performance metrics.
• Ensure compliance with Texas employment laws.
• Provided inputs to annual budgets including labor spending
• Identified and analyzed training requirements and initiated development programs

• Led HR function during company expansion and assisted the senior management in strategically identifying the top talent at all levels and grew the company from 7 employees to 200 employees within 4 years.
• Developed and managed the processes for recruitment, employee relations, performance management etc
• Managed a team of HR Professionals and improved the workflow by designing and developing all the procedures in line with the current employment laws
• Coordinated performance evaluations efforts, compensation reviews, employee engagement overview and oversaw Annual HR budgets
• Compensation Benchmarking: Conducted yearly compensation market analysis, reviews and benchmarking for all levels in the organization including but not limited to Engineering, Marketing, and Executive Management etc
• Established, developed, and preserved policy and procedure guidelines, conducting full revision of employee handbook.
• Ensure compliance with Texas employment laws, including wage and hour regulations, anti-discrimination, workplace safety, Title IX and EEOC.
• Instituted and facilitated a 360-degree feedback session for each senior leader within each department which involved subordinate and manager-level feedback to create executable development plans
• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Reviewed and restructured health benefit program: Reduced cost without reducing benefits to employees, and introduced several wellness programs
• Advised and successfully partnered with outside counsel to defend against complex Lawsuit Settlement

• Contract consultant role to assist in developing and monitoring compensation program for competitive effectiveness
• Oversaw all benefits initiatives, and managed relationship with benefits brokers
• Assisted with the recruitment process during their fast growth phase and was involved in all stages of employee orientation
• Monitored multi-unit compliance of employee relations initiatives, conducting roundtables and employee outreach.

• Directed all HR initiatives, programs, and administrative duties
• Managed payroll and compensation programs
• Developed innovative new-employee orientation programs, including safety training
• Facilitated the criminal background check process for new hires.

• Facilitated multiple corporate initiatives: Inter team building, Business team development, Coaching and Mentoring programs, Senior Management initiatives and Work Life Balance initiatives
• Tracked and identified common causes of attrition and developed retention plans
• Developed a project plan, during acquisition phases, for effective policy and procedure integration between CSC and the legacy organizations
• Managed employee disciplinary issues by conducting coaching and review sessions
• Worked with the recruitment team to identify and recruit key personnel for the business units
• Directed and administered the performance review cycle
• Worked with the employees and the supervisors to set KRAs, advised supervisors on managing non-performers and setting improvement plans.

• Developed HR business partner role leading to organizational change, recruitment, leadership development, employee relations and compensation planning
• Maintained budgetary goals.