Chitrakshi Dhari
New York,NY
Summary
Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches. Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.
Overview
8
8
years of professional experience
Work History
Intern Trainee
Neil A. Weinrib & Associates
06.2023 - Current
- Completed research, compiled data, and assisted in timely reporting.
- Sorted and organized files, spreadsheets, and reports.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
- Interacted with customers by phone, email, or in-person to provide information.
- Composed and edited correspondence and memoranda from dictation, verbal direction and court related documents.
- Answered client calls to respond to inquiries, using open-ended questioning skills to attain applicable information.
- Produced legal documents such as briefs, pleadings and appeals.
- Revised and finalized letters, briefs, and memos.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Prepared project presentations and reports to assist senior staff.
Server/Manager
Burger Village
04.2022 - 07.2023
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Led team of servers to consistently meet customer service and sales targets.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Maximized quality assurance by completing frequent line checks.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
Administrative Assistant
Deepak Yadav & Associates
03.2015 - 07.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
Associate of Applied Science - Business Administration
Borough of Manhattan Community College of The City University of New York
New York, NY12.2024
GED -
York College of The City University of New York
Jamaica, NY06.2021
Skills
- Administrative Support
- Telephone Etiquette
- Client Relationships
- Computer Skills
- Records Administration
- Outstanding Communication Skills
- Strategic Planning
- Case Studies
- Handling Procedures
- Social Media Sites
- Microsoft Office Suite
- Library Organization
- Copying Documents
- Microsoft Excel
- Print Production
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Intern Trainee
Neil A. Weinrib & Associates
06.2023 - Current
Server/Manager
Burger Village
04.2022 - 07.2023
Administrative Assistant
Deepak Yadav & Associates
03.2015 - 07.2020
Associate of Applied Science - Business Administration
Borough of Manhattan Community College of The City University of New York
GED -
York College of The City University of New York
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