Sincere CNA offers superior skills in patient needs assessment and healthcare team collaboration. Passionate multi-tasker dedicated to supporting team objectives to facilitate top-quality care. Well-versed in monitoring and noting vital signs, cleaning and sanitizing patient areas, and assisting with personal hygiene tasks such as toileting and grooming.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Nurse Assistant / Medical Technician
Copper Creek Senior Living
10.2021 - Current
Provided nursing assistance to residents in an 89-bed long-term-care facility
Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Monitored vital signs for early detection of potential health issues, enabling timely intervention from medical staff.
Administered medications as prescribed, maintaining accuracy and ensuring patient safety.
Recognized potential emergencies quickly, implementing appropriate interventions under the guidance of supervising nurses or physicians while awaiting further assistance from emergency response services if needed.
IT Help Desk
Ensign College
05.2022 - 04.2024
Diagnosed, investigated, and tried to fix service problems
Taking calls from customers seeking assistance and creating thorough tickets to track and fix problems
Worked on upgrades and software rollouts with the rest of the IT team
Outstanding support for computers and technology within the organizations
Software and hardware for end users have been installed and configured.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Sr. IT Sales Recruiter
Procure Professionals Inc.
06.2014 - 04.2017
Extensive experience in marketing H1B candidates
Discussing with the client about the description and responsibilities for a job and the level of performance expected from the candidate
Schedule in person / Telephonic interviews
Worked on MS Word and Excel to track the submissions that we make
Involved in active submissions of candidates on our H1 for C2C positions
Enhancing company’s database to be used by all recruiters for sourcing purposes.
Customer Support
Mahindra Satyam Pvt Ltd.
09.2011 - 05.2012
Greet transfer and hold calls
Manage upset customers, conflicts and challenging situations
Deliver outstanding service, exceed expectations and build long-term loyalty
An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty
Full-time Volunteer Representative, The Church of Jesus Christ of Latter-Day Saints, New Delhi, India, 06/2012, 06/2014, Devised lesson plans and strategies to help thousands of people reach their personal goals., Prepared and taught weekly training meetings for fellow volunteers in order to promote efficiency within the group., Connected with the local people through strong inter-personal skills, and taught English in the community.