Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic
Chittaranjan Pattnaik

Chittaranjan Pattnaik

Hillsborough,NJ

Summary

Accomplished Engagement Manager with a proven track record in managing portfolios exceeding $10M and leading global teams to success. Expertise in program and project management, combined with strong stakeholder relations, drives projects to completion while ensuring quality and efficiency. Proficient in Agile methodologies and risk management, consistently delivering results that exceed expectations through strategic thinking and collaboration. Possesses a deep understanding of technical solutions related to Commercial Marketing and external-facing digital platforms.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Engagement Manager

Pfizer on behalf of Tata Consultancy Services Limited
New Jersey, USA
03.2020 - Current

Supervised a $10M+ portfolio with 25+ direct reports globally. Primary roles and responsibilities include:

Project and Program Management:

  • Led teams through successful milestones by implementing strategic plans.
  • Manage diverse technology initiatives.
  • Establish parameters for project objectives and outcomes.
  • Oversee the development of intricate project schedules.
  • Managed adherence to deadlines and financial plans.
  • Implemented strategies to contend with risk factors.

Resource Management:

  • Maximize resource efficiency to align with project demands.
  • Coordinate with various teams to secure essential resources.
  • Equip project team with necessary skills and tools for success.
  • Supervise and inspire project team members effectively.

Stakeholder Communication:

  • Relay project status and updates to stakeholders and senior management.
  • Monitored and adjusted processes to meet stakeholder requirements.
  • Hold frequent meetings for feedback collection and objective alignment.

Budget Management:

  • Develop and oversee project financial plans.
  • Tracked financial outlays, implementing strategies to reduce costs.
  • Maintain budget compliance for project deliveries.

Quality Assurance:

  • Established and maintained quality benchmarks.
  • Performed routine quality inspections and audits.
  • Devised efficiency programs enhancing overall project delivery.

Risk Management:

  • Identify potential risks, and develop risk mitigation strategies.
  • Monitor and manage risks throughout the project lifecycle.
  • Established comprehensive risk assessment procedures.

Change Management:

  • Manage changes to project scope, schedule, and objectives.
  • Assess the impact of changes, and communicate them to stakeholders.
  • Ensure that changes are properly documented and approved.

Vendor and Supplier Management:

  • Evaluate and select vendors or suppliers for IT projects.
  • Negotiate contracts and service-level agreements (SLAs).
  • Ensured adherence to contractual obligations by regularly reviewing vendor activities.

Documentation and Reporting:

  • Ensure thorough project documentation.
  • Generate regular reports on project status, progress, and performance.
  • Prepare post-project evaluation reports for lessons learned.

Technical understanding:

  • Possess in-depth knowledge of project-specific technical details.
  • Work closely with technical teams to fulfill project specifications.

Team Leadership:

  • Lead project teams with strategic direction.
  • Foster a collaborative and productive work environment.
  • Coach and mentor team members to enhance their skills and capabilities.

Compliance and Security:

  • Ensure that IT projects adhere to relevant compliance standards and security protocols.
  • Identify and address any security risks associated with the projects.

Continuous Improvement:

  • Stay up-to-date with industry trends and best practices.
  • Identify opportunities for process improvement within the IT delivery function.

Program Manager

Pfizer on behalf of Tata Consultancy Services Limited
New Jersey, USA
09.2016 - 02.2020
  • Project Scope Management.
  • Client Management.
  • Resource Management.
  • Portfolio Risk Management.
  • Led a team of over 20 resources at the onsite location and over 50 from offshore.
  • Handled a portfolio of over $7 million.
  • Understand project functional requirements, and business requirements.
  • Costing and controlling the quality of deliverables.
  • Analyzing and reporting metrics as per TCS, customer service level agreements.
  • Team building and ramping up the team to meet portfolio demand.
  • Appraising the performance of the subordinates.
  • Compiling monthly production statistics and project metrics.
  • Providing strategic and tactical direction.
  • Developed a comprehensive end-to-end plan outlining distinct project phases.
  • Evaluated individual project estimates for multiple business units.
  • Assessed website proposals before customer presentations.
  • Present the monthly project dashboard at both the internal and client levels.
  • Enhanced customer engagement by delivering tailored technical, logistical, and architectural solutions.
  • Supervised multi-shift teams to meet critical COVID deadlines.

Project Manager

Pfizer on behalf of Tata Consultancy Services Limited
New Jersey, USA
09.2015 - 09.2016
  • North America digital assets development using open source technologies.
  • Plan, execute, monitor, and report on projects using predictive (waterfall) or agile (Kanban, Scrum) models.
  • Understand project functional requirements, and business requirements.
  • Work with Product Owners, Business Analysts, and other stakeholders to create scope, requirements documents, user flows, and risk trackers.
  • Review of the design of system components developed by the team.
  • Ensure that the technical solutions are aligned with the business requirements and technology roadmap.
  • Update the project documentation as per the changes, along with development.
  • Report to stakeholders with demos, collect feedback, and demonstrate project status using information radiators.
  • Cultivated strong relationships with third-party vendors to secure project deliverables for both internal and external teams.
  • Coordinate and lead daily and weekly project team and client conference calls.
  • Consider all components of web initiatives, SEO, WCAG, development, analytics, design, UX/UI, and support after go-live.
  • Budget tracking per project and accumulated programs.

Project Manager

Pfizer on behalf of Tata Consultancy Services Limited
Tadworth, UK
08.2014 - 08.2015
  • Digital Marketing Application Development and Support.
  • Requirement Gathering and Analysis
  • Analysis of the specifications.
  • Conducting Status Meetings.
  • Estimation and Proposal Decks Preparation.
  • Competency management: identification of training needs of resources, and working towards getting it implemented.
  • Project Planning and Estimation
  • Project Management and Task Allocation to the Team.
  • Monitor and manage project deliverables, budget, schedule, and quality.
  • Review of the technical solution, approach, and designing the system.
  • Risk Management and Mitigation: Identifying project risks, mitigation plans, and prioritization in consultation with the stakeholders.
  • Defining responsibilities and reviewing deliverables.
  • Providing strategic and tactical direction
  • Setting a career path for team members.
  • Escalation handling.
  • Performed quality inspection for the entire project deliverables.
  • Project-wise budget and resource loading.

Project Manager

Pfizer on behalf of Tata Consultancy Services Limited
Kolkata, India
02.2013 - 08.2014
  • Pfizer Canada's website migration in Drupal.
  • The objective of the project is to rebuild, develop, or migrate the websites in Drupal, which is the target technology for Pfizer in its IT roadmap.

Drupal Project Manager & Technical Lead

Johnson & Johnson on behalf of Tata Consultancy Services
Kolkata, India
09.2011 - 02.2013
  • This is a CMS-based site that is developed using Drupal.
  • This website restricts access for users based on their geolocation or country selection to view product information on the site.
  • It allows HCPs to register and log in to access both the corporate and product sections, but for other anonymous users, the corporate section is accessible only.
  • The site has been developed using Drupal's multi-site architecture.

Technical Lead / Lead Developer

Mindfire Solutions
Bhubaneswar, India
07.2006 - 08.2011

Education

Bachelors of Engineering - Computer Science & Engineering

Biju Patnaik University of Technology
Rourkela, Odisha, India
05-2006

Diploma - Computer Science & Engineering

State Council For Technical Education & Vocational Training
Bhubaneswar, Odisha, India
03-2002

Skills

  • Program/Project Management
  • Relationship Management
  • Portfolio management
  • Delivery Management
  • Team leadership
  • Risk Management
  • Release Management
  • Change Management
  • Contract Management
  • Budget Management
  • Digital marketing
  • Web Application Development
  • Strategic thinking
  • Stakeholder relations
  • Agile principles
  • Risk assessments & mitigation
  • Financial forecasting
  • Business analysis
  • Proposal development
  • Utilization optimization
  • Best practices optimization
  • Project planning
  • Architectural Consultations
  • Flexibility
  • Teamwork
  • Attention to Detail
  • Onshore-Offshore model
  • Microsoft Project Plan and Visio
  • Jira, Confluence
  • Microsoft Office Suite
  • Smartsheet
  • Experienced with Adobe Creative Tools
  • Experience With CMS Platforms
  • Adobe Experience Manager
  • AEM Franklin
  • Open Source Technologies (PHP, Drupal)
  • HTML5, XML/XHTML and CSS3
  • JavaScript (jQuery, Ajax, Frameworks)
  • Web services, AWS, Stratus

Certification

Professional Scrum Master PSM II

Languages

English
Full Professional
Hindi
Native/ Bilingual
Odia
Native/ Bilingual

Timeline

Engagement Manager

Pfizer on behalf of Tata Consultancy Services Limited
03.2020 - Current

Program Manager

Pfizer on behalf of Tata Consultancy Services Limited
09.2016 - 02.2020

Project Manager

Pfizer on behalf of Tata Consultancy Services Limited
09.2015 - 09.2016

Project Manager

Pfizer on behalf of Tata Consultancy Services Limited
08.2014 - 08.2015

Project Manager

Pfizer on behalf of Tata Consultancy Services Limited
02.2013 - 08.2014

Drupal Project Manager & Technical Lead

Johnson & Johnson on behalf of Tata Consultancy Services
09.2011 - 02.2013

Technical Lead / Lead Developer

Mindfire Solutions
07.2006 - 08.2011

Professional Scrum Master PSM II

Bachelors of Engineering - Computer Science & Engineering

Biju Patnaik University of Technology

Diploma - Computer Science & Engineering

State Council For Technical Education & Vocational Training
Chittaranjan Pattnaik