Chivonne Soto
Honolulu,HI
Summary
Industrious Aircraft Maintenance professional with 8 years of aviation experience. Well-versed in planning, coordinating, executing, and inspecting preventive and unscheduled maintenance procedures on diverse aircraft models. Energetic Career Counselor enthusiastic about helping employees create a bright future based on personal strengths and goals.
Overview
8
8
years of professional experience
4
4
Certification
Work History
Command Career Counselor
US NAVY
Honolulu, HI
05.2021 - 10.2022
- Developed program to work with personnel and increase interest in higher learning.
- Worked with team to continuously improve career and placement opportunities for personnel.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
- Established and oversaw clear guidelines about procedures and success metrics.
- Maintained case files and documented actions.
- Mentored junior staff on compliance, procedural and performance strategies.
- Kept detailed records of individual histories, scores and documents.
- Developed and deepened connections with mentees, influencing career and life choices for 103 personnel.
- Developed career and education plans based on individual needs.
- Led workshops for first term personnel to provide information on job success strategies and career pathways.
Aviation Maintenance Administrationman
US Navy
Multiple Locations
02.2015 - 10.2022
- Managed and monitored production and supply efforts across 5 Departments.
- Monitored parts and placed orders for maintenance supplies on consistent basis.
- Conducted inspections to ensure procedural and safety compliance.
- Assisted with aircraft and equipment transport and movement.
- Documented all inspection and maintenance actions for multiple type aircraft and equipment.
- Recorded maintenance actions in aircraft logbooks.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Used coordination and planning skills to achieve results according to schedule.
- Identified issues, analyzed information and provided solutions to problems.
- Increased customer satisfaction by resolving issues.
- Led projects and analyzed data to identify opportunities for improvement.
Coordinator
US Navy
Multiple Locations
01.2017 - 05.2021
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Managed company schedule to coordinate calendar and arrange travel.
- Prepared agendas and took notes at meetings to archive proceedings.
- Used job-related software to draft and finalize written correspondence and documentation.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Utilized proactive communication abilities to resolve employment-related disputes.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Kept high average of performance evaluations.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Education
Cyber Security
Hawaii Pacific University
Honolulu, HI06.2023
Skills
- Personnel Records Maintenance
- Constructive Feedback
- Career Development Techniques Instruction
- Active Listening
- Employee Relations
- Customer Satisfaction
- Administrative Procedures
- Budget Preparation and Management
- Workforce Management
- Organizational Requirements Monitoring
- Interdepartmental Collaboration
- Logistics and Supply Chain Software
Certification
Computer Operator Apprenticeship - Department of Labor
Administrative Services Manager - Department of Labor
CPR Certification - American Red Cross
Data Analytics - Google (est. completion JAN 2023)
Timeline
Command Career Counselor
US NAVY
05.2021 - 10.2022
Coordinator
US Navy
01.2017 - 05.2021
Aviation Maintenance Administrationman
US Navy
02.2015 - 10.2022
Cyber Security
Hawaii Pacific University
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