Ch'Kyria Owens
Winter Haven,FL
Summary
Proven leader and efficient in Customer service as a Assistant Manager. Adept in money handling and fostering customer relations, significantly enhanced service quality and operational efficiency. Excelled in team motivation and business development, leveraging computer skills and Microsoft Office proficiency to drive sales growth and streamline work planning. Achieved notable accuracy in financial transactions and inventory management, ensuring customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Planet Smoothie
03.2023 - 03.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Bachelor of Science - Computer Engineering
Polk State College
Winter Haven, FL05.2026
High School Diploma -
Polk State Gateway Collegiate
Lakeland05.2021
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Business Development
- Customer Service
- Computer Skills
- Proficient in Microsoft Office
- Sales Growth
- Work Planning and Prioritization
- Shift Scheduling
Timeline
Assistant Manager
Planet Smoothie
03.2023 - 03.2024
Bachelor of Science - Computer Engineering
Polk State College
High School Diploma -
Polk State Gateway Collegiate
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