Summary
Overview
Work History
Education
Skills
Timeline
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Chenele Wallace

Bay Shore,NY

Summary

Dynamic Law Enforcement Officer with the New York City Police Department, skilled in communication and critical thinking. Proven track record in engaging at-risk youth, fostering resilience, and collaborating with community organizations. Committed to upholding integrity and enhancing public safety through proactive initiatives and teamwork. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience

Work History

Law Enforcement Officer

New York City Police Department
Manhattan, NY
07.2021 - Current

Pursuing a career in Law Enforcement has always been part of my aspirations. Working as New York City Police Officer requires a passion to protect and serve the community with the highest respect and integrity to assist in enhancing the quality of life by working in partnership with the community to enforce the law preserve peace, protect the people, reduce fear and maintain order. As a Youth Coordination Officer, I am responsible for engaging with at-risk youth to guide them away from negative influences and potential criminal behavior. This position requires a proactive approach in maintaining awareness of troubled youth within the community and establishing early connections to provide support and resources. As a precinct expert, I serve as a critical force multiplier for all youth-related initiatives, collaborating closely with city agencies and local community service organizations to enhance outcomes for young people. My efforts are focused on fostering positive relationships and creating pathways that promote resilience and constructive engagement among youth in our precinct.

Mail Processing Clerk

USPS
Melville, NY
11.2019 - 06.2021

As a Mail Processing Clerk at the United States Postal Service (USPS), I am responsible for efficiently operating mail processing machinery, including running mail on belt machines. My role involves inspecting packages for damage, verifying the presence of stamps, and identifying overweight items to ensure compliance with postal regulations. Working collaboratively within a fast-paced team environment, I contribute to the timely dispatch of mail across the country, fulfilling customer requests, and maintaining high standards of service quality. This position has provided me with valuable experience in logistics and operations within a critical national service organization.

Cashier

Home Depot
Bay Shore, NY
04.2019 - 11.2019

In my role as an associate at Home Depot, I have had the privilege of being part of a dynamic team that prioritizes customer satisfaction and operational efficiency. My responsibilities involve multitasking. It is our duty to keep our orange promise to our everyday loyal customers, to fulfill their shopping experience with Home Depot. Colleagues to uphold our commitment to the 'orange promise,' which emphasizes delivering exceptional service to our loyal customers. This experience has not only enhanced my teamwork skills, but also deepened my understanding of retail operations and customer engagement.

Cashier

Popeyes® Louisana Kitchen
Bay Shore, NY
05.2018 - 04.2019

As a dedicated crew member at Popeyes Louisiana Kitchen, I am committed to delivering prompt and friendly service that consistently exceeds customer expectations and ensures their satisfaction. My responsibilities include meticulously following established procedures to prepare food products, ensuring that each item meets the high standards of quality and safety. Additionally, I take pride in maintaining a clean and sanitized environment by regularly cleaning and sanitizing food preparation areas, storage spaces, and both the interior and exterior of the restaurant. I also ensure that all equipment and utensils are properly maintained, contributing to a safe and efficient workplace.

Babysitter

Bay Shore, NY
06.2013 - 08.2017

In my role as a babysitter, I was responsible for providing a safe and nurturing environment for the child under my care. My duties included preparing nutritious snacks and meals tailored to the child’s dietary needs, ensuring that they received proper nutrition. I maintained cleanliness by tidying up after the child, which involved organizing toys and cleaning up any messes made during playtime or meals. Additionally, I assisted with homework, offering guidance and support to help the child understand their assignments, and develop good study habits. Above all, I prioritized the safety of the child by closely monitoring their activities, and creating a secure environment conducive to both play and learning.

Education

Master of Science - Cyber Security

Southern New Hampshire University
Manchester, NH
05-2025

Bachelor of Science - Information Technology

Southern New Hampshire University
Manchester, NH
05-2024

Associate of Science - Information Technology

Southern New Hampshire University
Manchester, NH
04-2021

High School Diploma -

Bay Shore Senior High School
Bay Shore, NY
06-2017

Skills

  • Communication Skills
  • Customer Service
  • Customer Satisfaction
  • Critical/Analytical Thinking and Problem Solving Skills
  • Physical Fitness
  • Physical Tactics
  • Integrity and Ethical Judgment
  • Interpersonal Skills
  • Adaptability
  • Attention to Detail
  • Workplace Safety
  • Knowledge of Laws and Regulations
  • Teamwork Skills
  • Package Handling
  • Programming Languages
  • Network Security
  • Data Analysis
  • Incident Response
  • Risk Assessment
  • Technical Troubleshooting
  • Project Management
  • Coding Skills
  • Data Entry Skills

Timeline

Law Enforcement Officer

New York City Police Department
07.2021 - Current

Mail Processing Clerk

USPS
11.2019 - 06.2021

Cashier

Home Depot
04.2019 - 11.2019

Cashier

Popeyes® Louisana Kitchen
05.2018 - 04.2019

Babysitter

06.2013 - 08.2017

Master of Science - Cyber Security

Southern New Hampshire University

Bachelor of Science - Information Technology

Southern New Hampshire University

Associate of Science - Information Technology

Southern New Hampshire University

High School Diploma -

Bay Shore Senior High School