Chloé Knippers
Mobile,AL
Summary
Accomplished Senior South Guide at the University of South Alabama, adept in emergency response and expert communication. Demonstrated success in enhancing guest experiences and maintaining safety, with a knack for creative problem-solving and team leadership. Skilled in Microsoft PowerPoint and public speaking, consistently improving guest satisfaction and operational readiness.
Overview
2
2
years of professional experience
Work History
Senior South Guide
Univeristy of South Alabama
09.2022 - Current
- Enhanced guest experience by providing informative and engaging guided tours.
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
- Built personal relationships with guests to promote positive experiences.
- Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
EMT
Medstar Ambulance
01.2024 - 06.2024
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
Education
Bachelor of Science - Hospitality And Tourism Management
University of South Alabama
Mobile, AL12.2025
Skills
- Social Perceptiveness
- Expert Communication
- Training and mentoring
- Event Planning
- Public Speaking
- Guest Relations
- Emergency Response
- Licensed driver in Mississippi
- Food and beverage knowledge
- Team Leadership
- Microsoft PowerPoint
- Team Meetings
Timeline
EMT
Medstar Ambulance
01.2024 - 06.2024
Senior South Guide
Univeristy of South Alabama
09.2022 - Current
Bachelor of Science - Hospitality And Tourism Management
University of South Alabama
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