Chloé Yorks
Ypsilanti,MI
Overview
3
3
years of professional experience
Work History
Athletics Facilities Assistant
University of Michigan
03.2022 - Current
- Maintain and enhance stadium's infrastructure and facilities
- Venue is in optimal condition for events and comfort of spectators
- Set up and dismantle seating arrangements, maintain cleanliness and appearance of the facility, and assist with construction or repair of stadium structures
- Stadium(s) operate smoothly and safely, creating enjoyable experience for all who visit
- Work and execute events at Crisler Arena and The Big House
- Prioritize clientele wants and needs
- Coordinated event setup and teardown processes, resulting in seamless transitions between activities onsite.
- Assisted with logistical requirements for events and meetings.
- Fostered strong relationships with external partners like contractors or suppliers, paving the way for successful collaborations.
M Catering
University of Michigan
05.2022 - Current
- Provide enjoyable dining and refreshment experiences to golfers and visitors
- Successfully juggled multiple tasks and priorities in a high-pressure environment, consistently maintaining professional demeanor and high-quality service.
- Managed cash transactions responsibly while maintaining complete confidentiality regarding sensitive financial information from guests.
- Work within th clubhouse or designated dining areas of the golf course, including restaurant, bar, or golf course
- Utilized strong communication skills to relay customer needs clearly between front-of-house staff and kitchen team
- Take food and beverage orders, serve customers, and ensure that dining areas are clean and well-maintained
- Responsible for handling cash transactions and maintaining inventory levels of food and beverages
- Equipment management, assisted with game logistics and helped with player communication and coordinate
EMU Men's Volleyball Coach
Eastern Michigan University
09.2023 - 04.2024
- Monitor and evaluate player performance, providing constructive feedback for improvement
- Led team practices, drills, and game strategies to optimize overall team performance
- Establish and enforce team policies, promoting discipline and sportsmanship
- Identify and recruit talented players through scouting, tryouts, and networking
- Manage team budgets, travel arrangements, and logistical aspects of competitions
- Coordinate with club administration to ensure compliance with league regulations and standards
- Provided guidance and mentorship to volleyball athletes to help reach full potential
FSL Student Assistant
Eastern Michigan University
09.2021 - 12.2024
- Fostered a positive and inclusive Greek life experience
- Provided administrative support to Fraternity and Sorority Life office, assisted with event planning and organization, and help with recruitment and retention efforts for Greek organizations
- Promoted philanthropic initiatives, and ensured that chapters adhere to university policies and guidelines
- Contributed to vibrant and harmonious Greek life culture on campus and help create a sense of belonging and camaraderie among Greek members and the broader student body
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Collaborated with team members on event planning and execution, resulting in successful campus events and activities.
- Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
Vail Resorts Rental Lead
Mt. Brighton Vail Resorts
11.2021 - 03.2024
- Smooth and enjoyable skiing/snowboarding experience for customers
- Select right ski/snowboard equipment, including skis, board, boots, and poles, based on customers' skill level and preferences
- Guidance on proper fitting and adjustment of gear to maximize safety and comfort
- Answer customer inquiries, process rental paperwork, and maintain rental equipment in good condition
- Enhanced customer satisfaction by efficiently managing rental agreements and resolving client issues
- Maintained high level of professionalism, ensuring all clients received excellent service throughout their rental experience
Tour Guide
Eastern Michigan University
08.2023 - 04.2024
- Serve as ambassadors for the university, showcasing the campus's facilities, academic buildings, recreational areas, and other points of interest
- Create welcoming and informative environment, helping visitors gain a better understanding of the campus culture and encouraging them to consider the university as a potential educational destination
- Built personal relationships with guests to promote positive experiences
- Shared historical and cultural context to keep tour informative and provide more profound understanding of area
- Promoted positive word-of-mouth marketing for the university through exceptional tour experiences, leading to increased inquiries from prospective students.
Student Manager for EMU Baseball
Eastern Michigan University
09.2021 - 04.2022
- Equipment management, assisted with game logistics and helped with player communication and coordinate
- Assisted in video recording
- Developed valuable organizational and teamwork skills
- Ran Twitter page
- Worked with batting system, Rapsodo
- Managed multiple projects simultaneously while prioritizing tasks according to urgency and importance in achieving institutional goals.
Education
Bachelor of Science - Sport Management And Communications
Eastern Michigan University
Ypsilanti, MI04.2024
College Involvement
Sigma Sigma Sigma, Omicron at
Eastern Michigan University
2020-2024
President
2022-2023
Recruitment
2022-2023
Public Relations Chair
2021-2022
Women Empowerment Chair
2021-2022
EMU Men’s Club Volleyball
President
2024
Coach
2023-2024
Sport Management Club
Member
2022-2024
Timeline
EMU Men's Volleyball Coach
Eastern Michigan University
09.2023 - 04.2024
Tour Guide
Eastern Michigan University
08.2023 - 04.2024
M Catering
University of Michigan
05.2022 - Current
Athletics Facilities Assistant
University of Michigan
03.2022 - Current
Vail Resorts Rental Lead
Mt. Brighton Vail Resorts
11.2021 - 03.2024
FSL Student Assistant
Eastern Michigan University
09.2021 - 12.2024
Student Manager for EMU Baseball
Eastern Michigan University
09.2021 - 04.2022
Bachelor of Science - Sport Management And Communications
Eastern Michigan University
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