Chloe Adams
Morgan,UT
Overview
5
5
years of professional experience
1
1
Certification
Work History
Concierge
Parallon
09.2023 - Current
- Collaborated effectively with team members to maintain smooth operations during peak hours or high occupancy periods.
- Collaborated with hospital volunteers to ensure seamless integration of their assistance into daily operations at the front desk area.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Enhanced data quality for hospital records by diligently updating and maintaining accurate patient information.
- Provided exceptional customer service, addressing patient concerns and answering inquiries professionally and promptly.
- Contributed to patient satisfaction by creating a welcoming environment at the reception area and providing clear directions for appointments or tests.
Management Team Leader
The Buckle
10.2018 - Current
- Coordinated and organized special projects and events; including the grand opening of Buckle's new Riverdale store.
- Interviewed, hired, and trained prospective employees according to team needs.
- Managed store segments by tracking hourly sales, product sell through, and credit card applications to track productivity in comparison to previous years.
- Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
- Managed a high-performing sales team, consistently achieving and surpassing set targets.
- Performed daily performance reviews with new teammates in a positive and uplifting manor.
Volunteer Events Committee President
Weber River YSA
04.2021 - 04.2023
- Enhanced event experiences by designing and executing creative themes and concepts for various special events.
- Managed budgets efficiently for multiple events, ensuring the best possible allocation of resources without compromising quality.
- Created memorable experiences for guests by incorporating innovative entertainment options and engaging activities.
- Developed comprehensive event timelines, ensuring all tasks were completed on schedule and resulting in well-organized events that consistently met or exceeded client expectations.
- Planned large scale retreats for upwards of 200 people including activities, lodging, and dining.
Emergency Call Operator
AvantGuard Monitoring Center
08.2020 - 04.2021
- Questioned callers to ascertain nature and location of emergency using established methods and techniques
- Reacted immediately and appropriately to emergency and crisis situations
- Completed follow-up calls to verify caller's safety and satisfaction
- Provided special instructions, hazard information and additional information to police officers and other stakeholders
- Maintained calm and professional demeanor during high-pressure situations
- Received incoming telephone and alarm system notifications regarding emergency and non-emergency police and fire service, emergency ambulance service, and information.
Room Technician
Animal Care Hospital
01.2020 - 05.2020
- Monitored and maintained medical supply inventory
- Assisted veterinarian with diagnostic, medical, and surgical procedures
- Scheduled veterinary appointments and surgeries to maintain efficient workflow
- Reviewed vaccination records and prepared and administered shots according to clinic protocol
- Answered questions for pet owners regarding animal dietary needs and required medications
- Performed accounting duties, such as bookkeeping, billing customers for services and maintaining inventories
- Collected laboratory specimens, such as blood, urine, and feces for testing
- Maintained and sterilize instruments and equipment.
Education
Bachelor of Science - Marketing
Weber State University
Ogden, UT12.2025
GRADUATE -
Morgan High School
04.2017
Skills
- Honesty and Integrity
- Work Scheduling
- Recruitment Planning
- Community and Public Relations
- Customer Service
- Time management
Certification
- Management Training Program- Buckle
- Buckle Card Certification
References
- Kim Hadley, Operations Manager, (801) 540-2305, KHadley74@hotmail.com
- Nikki Moore, Retail Co-Worker, (801) 391-4152, Softballmama76@gmail.com
- Michelle Christiansen, Ogden Regional Medical Center, (801)791-9826
Timeline
Concierge
Parallon
09.2023 - Current
Volunteer Events Committee President
Weber River YSA
04.2021 - 04.2023
Emergency Call Operator
AvantGuard Monitoring Center
08.2020 - 04.2021
Room Technician
Animal Care Hospital
01.2020 - 05.2020
Management Team Leader
The Buckle
10.2018 - Current
Bachelor of Science - Marketing
Weber State University
GRADUATE -
Morgan High School
Similar Profiles
Michaela BallMichaela Ball
HIM Specialist at ParallonHIM Specialist at Parallon
Aric JohnsonAric Johnson
Financial Analyst - Delegated Credentialing at ParallonFinancial Analyst - Delegated Credentialing at Parallon
Tracie CondieTracie Condie
Team Lead Registrar at ParallonTeam Lead Registrar at Parallon
Daniel SeeDaniel See
Market Provider Engagement Manager at ParallonMarket Provider Engagement Manager at Parallon
James FrancomJames Francom
Mesh Technician at T.I.P.S.Mesh Technician at T.I.P.S.