Chloe Allen
Vacaville,CA
Summary
I am a well-qualified Leasing Consultant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with residents, vendors and team members to further company goals. I am excited and ready to leverage training and experience to take on new professional challenges within MG.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
MG Properties
07.2024 - Current
- Meets and greets prospective residents, in a timely and friendly manner.
- Qualifies applicants for apartments quickly but efficiently.
- Yardi and CRM knowledge.
- I utilize the MG move in checklists to make sure all documents are input into each residents file correctly
- I prepare all leases for Aya and inform an AM or CM to countersign within a timely manner.
- I interact with residents and prospective residents in a professional manner. I am able to handle all resident complaints, maintenance requests, and have a solution for every situation.
- I complete all of my tasks in a timely manner to ensure a smooth months end.
- I am communicative with everyone on Aya's team to make sure we are all in the loop with all resident issues, in order to keep current residents happy with results.
Leasing Consultant
Stonesfair Property Management
01.2023 - 03.2024
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective residents in paperwork completion and other logistics to facilitate smooth move-in processes.
- Increased resident satisfaction by promptly addressing concerns and resolving issues.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
- Assisted prospective tenants in paperwork completion and other logistics to ensure smooth move-in processes.
Assistant Property Manager
Elite Property Management
08.2020 - 06.2022
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Processed all rent payments.
- In charge of Renewal Offers.
- Countersigned lease agreements
- Knowledgeable of all move-in and move-outs
- Communicated with prospective renter's as needed.
- Provided support for my Community Manager.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with residents.
Education
High School Diploma -
Ernest Kimmie Charter
Vacaville, CA12.2019
Skills
Customer Service
Fair Housing Regulations
Building rapport
Fair housing policies
CRM Software
Sales Techniques
Property Tours
Telephone and email etiquette
Application processing
Leasing and sales
Lease Renewals
Closing Techniques
Lease writing
Timeline
Leasing Consultant
MG Properties
07.2024 - Current
Leasing Consultant
Stonesfair Property Management
01.2023 - 03.2024
Assistant Property Manager
Elite Property Management
08.2020 - 06.2022
High School Diploma -
Ernest Kimmie Charter
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