Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Anschultz

St Louis,MO

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

5
5
years of professional experience

Work History

Assistant Administrator/ Lead Teacher of the Two-Year-Old Room

EPIC CHILDCARE
02.2024 - 07.2024
  • Develop and execute age-appropriate educational and recreational activities to stimulate children's development and keep them engaged
  • Ensure the daycare environment is safe, clean, and conducive to learning, adhering to health and safety regulations and protocols
  • Foster the social, emotional, cognitive, and physical development of children through guided play, structured learning experiences, and positive reinforcement
  • Maintain open and effective communication with parents, colleagues, and supervisors to provide updates on children's progress, address concerns, and collaborate on educational strategies
  • Regularly observe and assess children's behavior, skills, and developmental milestones to identify areas for growth and provide individualized support and guidance
  • Keep accurate records of children's activities, progress, and any incidents, and complete required paperwork such as attendance sheets, incident reports, and developmental assessments
  • Work collaboratively with other daycare staff members to ensure continuity of care, share resources and ideas, and contribute to the overall educational program and goals of the daycare center
  • Accurately calculate and process employee wages, including regular pay, overtime, bonuses, and deductions, ensuring compliance with company policies and legal regulations
  • Create and maintain employee schedules to ensure adequate coverage for operational needs while adhering to budgetary constraints, labor laws, and company policies.

Dispatcher

ANTON'S HEATING/COOLING
05.2022 - 02.2024
  • Coordinate and assign resources such as vehicles, equipment, and personnel to meet service demands, optimize efficiency, and ensure timely response to customer needs or requests
  • Develop and maintain schedules and routes for drivers or field personnel, considering factors such as distance, traffic conditions, service priorities, and customer preferences, to minimize delays and maximize productivity
  • Serve as the primary point of contact between field personnel, customers, and internal stakeholders, using various communication channels such as phone, radio, email, or messaging systems to relay instructions, updates, and information in real-time
  • Maintain accurate records and documentation of dispatch activities, including call logs, service requests, vehicle tracking data, and incident reports, for reporting, analysis, and accountability purposes
  • Respond to customer inquiries, complaints, or service requests in a professional and courteous manner, providing timely updates and solutions to address their needs and ensure satisfaction.

Teaching Aide

PERYVILLE PRIMARY SCHOOL
08.2019 - 05.2021
  • Assist the lead teacher in delivering instruction by preparing materials, setting up equipment, and providing one-on-one or small group support to students during lessons
  • Assist in maintaining a positive and organized classroom environment by managing student behavior, enforcing rules and routines, and addressing disciplinary issues as directed by the teacher
  • Provide personalized assistance and support to students with special needs, learning disabilities, or language barriers, adapting instructional materials and activities to meet their unique learning needs
  • Assist in assessing student progress and performance through observation, grading assignments, administering tests, and providing constructive feedback to students to facilitate their learning and development
  • Maintain open and effective communication with the lead teacher, other teaching assistants, students, and parents/guardians, sharing information about student progress, concerns, and achievements as appropriate
  • Ensure the safety and well-being of students by supervising them during classroom activities, transitions, and breaks, and following established safety protocols and procedures.

Education

Bachelor's Degree - Forensic Psychology

University of Missouri-St Louis
05.2026

Associate's Degree - General Education

Mineral Area College
05.2023

Skills

  • Customer Service
  • Problem-solving abilities
  • Critical Thinking
  • Data Entry
  • Customer Relations
  • Problem Resolution
  • Call center experience
  • Computer Proficiency
  • Complaint Handling
  • Microsoft Excel
  • Payment Processing
  • Scheduling
  • Paperwork Processing
  • Appointment Scheduling
  • Administrative Support
  • Data Collection

Timeline

Assistant Administrator/ Lead Teacher of the Two-Year-Old Room

EPIC CHILDCARE
02.2024 - 07.2024

Dispatcher

ANTON'S HEATING/COOLING
05.2022 - 02.2024

Teaching Aide

PERYVILLE PRIMARY SCHOOL
08.2019 - 05.2021

Bachelor's Degree - Forensic Psychology

University of Missouri-St Louis

Associate's Degree - General Education

Mineral Area College

Similar Profiles

CREATE PROFILE
Chloe Anschultz