CHLOE AQUINO
KANSAS CITY,MO
Summary
Compassionate and detail-oriented professional with hands-on experience in veterinary medicine and animal care, adept at maintaining composure under pressure while providing empathetic communication. A strong commitment to conservation and education drives a passion for fostering meaningful connections between people and animals. Key strengths include reliability, organization and a genuine desire to support a team dedicated to inspiring care for the natural world.
Overview
7
7
years of professional experience
Work History
PRN Veterinary Assistant
Gladstone Animal Clinic Urgent Care
08.2025 - Current
- Streamlined patient admission and discharge processes for increased efficiency and client satisfaction.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Educated pet owners on post-treatment care, enhancing client compliance and pet health outcomes.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Client Engagement Specialist
Mission Pet Health
11.2024 - Current
- Developed strong relationships with Hospitals, resulting in increased client retention and growth.
- Enhanced client satisfaction by promptly addressing concerns and providing tailored solutions and provide proper education
- Collaborated with internal departments to develop comprehensive solutions for complex client needs.
- Increased revenue by re-engaging lapsed clients and scheduling pet appointments.
Pet Sitter
Self-Employed
10.2020 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Communicated professionally with pet owners via phone, email, and text.
OSHA Captain
Picture Hills Pet Hospital (MPH)
03.2024 - 11.2024
- Evaluated effectiveness of implemented safety measures through regular assessments and detailed reporting, leading to continuous improvements in workplace conditions.
- Helped develop emergency response plans, ensuring preparedness for various scenarios involving potential hazards or incidents at the worksite.
- Participated in safety committee meetings, contributing valuable insights based on research and field observations.
Veterinary Assistant
Picture Hills Pet Hospital (MPH)
04.2020 - 11.2024
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Provided customer support to clients, answering questions and addressing concerns.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Trailblazer
Kansas City Zoo
05.2019 - 06.2020
- Interact with guests by presenting bio facts about the animals, Educate the public about conservation, Leading educational activities, Answering guests questions about the animals, Keeping zoo grounds cleanly
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Kennel Attendant
Picture Hills Pet Hospital
09.2019 - 04.2020
- Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
- Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
Education
Park Hill High School
Kansas City, MO05.2021
Associate of Arts -
Metropolitan Community College
Kansas City, Missouri, MO12-2027
Skills
- Accountable
- Attention to detail
- Leadership Qualities
- Client Communication
- Multitask
- Cleaning and sanitizing
Awards
Academic Excellence Award, 2017-18
Volunteer Experience
Kansas City Zoo VolunTEEN Program: Interact with guests by presenting bio facts about the animals, Educate the public about conservation, Leading educational activities, Answering guests questions about the animals, Keeping zoo grounds cleanly
Extracurricular Activities
Junior Executive President, A+ Program, Completed 50+ hours of volunteer work, Student Council, Trojan Mentor, Orchestra
Timeline
PRN Veterinary Assistant
Gladstone Animal Clinic Urgent Care
08.2025 - Current
Client Engagement Specialist
Mission Pet Health
11.2024 - Current
OSHA Captain
Picture Hills Pet Hospital (MPH)
03.2024 - 11.2024
Pet Sitter
Self-Employed
10.2020 - Current
Veterinary Assistant
Picture Hills Pet Hospital (MPH)
04.2020 - 11.2024
Kennel Attendant
Picture Hills Pet Hospital
09.2019 - 04.2020
Trailblazer
Kansas City Zoo
05.2019 - 06.2020
Park Hill High School
Associate of Arts -
Metropolitan Community College