Chloe Barbarite
Parsippany,NJ
Summary
Compassionate and professional individual with a multi-faceted background in the substance use disorder treatment and Mental health field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Director of People and Culture
Rolling Hills Recovery Center
09.2023 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Assisted in recruiting, hiring and training of team members.
- Monitored and coordinated workflows to optimize resources.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Reported issues to higher management with great detail.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Monitored expenditures to mitigate risk of overages.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Optimized operational processes using analytics tools to address client-specific metrics.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Drafted and distributed reports to assist board members with critical business decisions.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Developed strong communication and organizational skills through working on group projects.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Identified issues, analyzed information and provided solutions to problems.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated leadership skills in managing projects from concept to completion.
Administrative Assistant
MOUNTAINSIDE TREATMENT CENTER
07.2022 - 09.2023
- Experienced in Aura and Salesforce.
- Restocked supplies and placed purchase orders to maintain adequate stock levels through company inventory platform.
- Coordinated and scheduled telehealth appointments and calls to optimize scheduling of psychiatric providers.
- Managed filing system, entered data and completed other clerical tasks via salesforce, aura and excel.
- Built and maintained excellent client relationships through timely response to inquiries and going above and beyond to accommodate all requests.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and payment collection data.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Completed forms, reports, logs, and records to quickly handle all documentation for Ramsey outpatient location.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Liaised between clients and clinicians and maintained effective lines of communication.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Optimized calendar management for psychiatric providers by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collected and sent out urine specimens and logged results while acting as the main point of contact with the lab for Ramsey location.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Human Resource Representative, Admissions Coordinator, Behavioral Health Tech
Absolute Awakenings Treatment Center, LLC
03.2021 - 05.2022
- I started as a Behavioral Health Technician and assumed other positions such as admissions coordinator and HRR
- Improved client retention rates by building strong relationships and offering personalized solutions to their needs.
- Taught clients how to complete basic household chores and prepare food.
- Assisted with medication administration and counting and pouring medications.
- Demonstrated proficiency in utilizing electronic health record systems for efficient data entry and retrieval purposes related to clinical documentation requirements within the field of behavioral health.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Participated in patient education, helping to reinforce concepts and treatment plans.
- Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Coordinated with external community resources as necessary, ensuring seamless transitions for patients requiring additional support services upon discharge from the facility.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Performed client intake procedures according to internal standards for new admissions.
- Managed a high volume of phone calls and admits, resulting in a smooth intake process for all parties involved.
- Compiled and analyzed data to track admissions trends and make recommendations for improvements.
- Provided exceptional customer service during phone and email interactions with prospective clients and their families, addressing concerns promptly and professionally.
- Utilized KIPU and Salesforce to track admissions and complete prescreen assessments.
- Maintained computer and physical filing systems.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Tracked client attendance daily and conducted outreach when applicable.
Education
High school or equivalent -
Bachelors in Business Administration- Healthcare Administration -
SNHU
05.2027
Skills
- Change Management
- Issues Resolution
- Staff Development
- CPR Certified
- Crisis Intervention
- Decision-Making
- Team Leadership
- Policy Development and Enforcement
- Sound Judgment
- Group facilitation
- Co-occurring disorders knowledge
- Conflict Resolution
- Strong Communication Skills
- Empathetic and Compassionate
- Social Perceptiveness
- Self-Directed
Certification
- CNA/HHA, 07/01/10, 06/01/14
- Driver's License
Awards
Mission Impossible, 12/01/21, Award given for employee who was able to go above and beyond on the most "impossible" tasks and get them done.
Timeline
Director of People and Culture
Rolling Hills Recovery Center
09.2023 - Current
Administrative Assistant
MOUNTAINSIDE TREATMENT CENTER
07.2022 - 09.2023
Human Resource Representative, Admissions Coordinator, Behavioral Health Tech
Absolute Awakenings Treatment Center, LLC
03.2021 - 05.2022
High school or equivalent -
Bachelors in Business Administration- Healthcare Administration -
SNHU
- CNA/HHA, 07/01/10, 06/01/14
- Driver's License
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