Chloe Barnes
Bolivia,NC
Overview
1
1
year of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Customer Service Representative000000000
Circle K
03.2024 - 05.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded proactively and positively to rapid change.
- Investigated and resolved customer inquiries and complaints quickly
Housekeeper
The Beach House
05.2023 - 06.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Changed bed linens and collected soiled linens for cleaning.
Education
Brunswick Community College
Bolivia, NC 08.2023 - 05.2024
High School Diploma -
Brunswick Coastal Academy
Bolivia, NC06.2024
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Cleaning and organizing abilities
- Health and safety compliance
- Hospitality background
- Resident support
Certification
- BLS American Heart Association, 07/17/2024
- Certified Nurse Aide I North Carolina Nurse Aide Registry, 09/2024
Timeline
Customer Service Representative000000000
Circle K
03.2024 - 05.2024
Brunswick Community College
08.2023 - 05.2024
Housekeeper
The Beach House
05.2023 - 06.2023
High School Diploma -
Brunswick Coastal Academy