Strategic worker eager to learn and grow in the professional field. Strong problem-solving and critical thinking skills with high attention to detail. Articulate with excellent written and verbal communication skills.
Overview
3
3
years of professional experience
Work History
Subcontracts Administrator
George Reed Inc.
08.2023 - Current
Developed strong relationships with subcontractors, fostering collaborative work environment for successful project start up.
Review project specifications and requirements for execution on proper subcontractor agreements.
Prepare and Process Subcontractor Purchase Orders, Work Orders and Master Agreements.
Prepare and Process Subcontractor Change Orders and Subcontractor Payments.
Request and Maintain Subcontractor Releases.
Prepare Monthly/Final reports for Federal and State Projects.
Request, Process and Maintain Subcontractor compliance requirements.
Administrative Assistant
George Reed
10.2022 - 08.2023
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Ensured accurate record-keeping with routine audits of data.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Purchase and restocked supplies and placed purchase orders to maintain adequate stock levels.
Maintain Subcontractor compliance requirements.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Appointment Scheduler
Behavioral Education Strategies And Training
01.2022 - 10.2022
Provided excellent scheduling services through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
Answered phone calls and answered questions for client guardians.
Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
Acted as first point of contact and set appointments for new clients and staff.
Maintained a comprehensive understanding of company policies and procedures in order to effectively communicate them to clients and staff during the scheduling process.
Reduced no-show rates by confirming times and dates with clients and staff prior to their scheduled appointments.
Collaborated with team members to ensure full coverage and optimal scheduling of appointments across the clients and staff.
Provided reroute scheduling to keep client services and staff schedules consistent.
Behavioral Health Technician
Behavioral Education Strategies And Training
03.2021 - 01.2022
Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
Taught clients how to complete basic household chores and prepare food.