Chloe Bermel
Springfield,IL
Summary
Adept at managing high-stress situations and enhancing customer loyalty, I leveraged my expertise in sterilization techniques and exceptional people skills at Hyvee and OutCast. My proactive approach in resolving disputes and maintaining hygiene practices resulted in significant repeat business, underscoring my commitment to excellence and client satisfaction.
Overview
3
3
years of professional experience
Work History
Licensed Tattoo Artist
OutCast
01.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Customer Service Representative
Hyvee
01.2022 - 12.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School -
Landphir
Springfield, IL12.2024
Skills
- Client consultation
- Machine Maintenance
- Sterilization techniques
- Hygiene practices
good with people
Timeline
Licensed Tattoo Artist
OutCast
01.2023 - Current
Customer Service Representative
Hyvee
01.2022 - 12.2022
High School -
Landphir
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