Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Chloe Bernard

Seattle,WA

Summary

Experienced in retail operations with a strong focus on customer service and inventory management. Demonstrated ability to handle transactions efficiently and maintain store organization. Proven skills in communication and teamwork, Experienced in collaborating with others to achieve common goals.

Friendly with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Store Associate

Spirit Halloween LLC
09.2024 - 11.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.

Customer Service Representative

Ashley Homestore
02.2024 - 05.2024
  • Used PoS systems
  • Scanned and Verified various documents necessary to establish purchase and return history/Money handling procedures (deposits and cash handling)
  • Welcomed customers with a calm and friendly demeanor
  • Used programs regarding item tracking, verification and customer purchases/returns
  • Create cases in order to follow up with customers to ensure a satisfactory experience and answer any questions
  • Ensured product returns and item exchanges were properly done
  • Collaboration with co-workers to ensure communication was clear and effective

Cashier/Checker

Safeway
10.2023 - 02.2024
  • Used various poS systems
  • Greeted customers by providing a helpful and positive experience
  • Communicated various promotional deals for customers and fellow co-workers
  • Tidied up various sections of the store

Facility/Janitorial Worker

Boys and Girls Club
06.2023 - 11.2023
  • Used a variety of different chemicals to ensure a clean and healthy environment

Cashier/Sales Associate

7-11
09.2022 - 06.2023
  • Used PoS with 7-11's best practices to handle purchases
  • Treated customers with courtesy as they approached the counter and fostered a welcoming environment
  • Stocked shelves and freezers
  • Machine maintenance

Produce / Fresh-Cut Worker

Safeway
03.2021 - 05.2022
  • Prepared to-go produce containers using tools such as knives and label printers
  • Stocking and facing shelves for produce
  • Ensured quality customer satisfaction and helped customers find what they needed

Retail Sales Associate

Columbia
09.2019 - 03.2020
  • Assisted customers with any needs and general questions they had
  • Worked as part of a team to organize shelving and to ensure quality displaying of products

Nanny

09.2019 - 03.2020
  • Supervised children from newborn to 12 years old
  • Prepared healthy meals
  • Planned engaging activities that incorporated social skill development which included reading, puzzle solving, and interactive play

Education

High School Diploma -

Sunset High School
Beaverton, Oregon
01.2019

Skills

  • Hard worker
  • Team Player
  • Active listener
  • Operated multiple kinds of large and heavy machinery
  • Maintained a balance of professionalism and comradery
  • Ensured satisfaction from fellow staff members with personal cleaning preferences
  • Customer assistance
  • Cash handling accuracy

Accomplishments

  • Collaborated within a team of 8 people in the development of Ashley furniture during management transitions, While maintaining consistent communication between all departments in the pacific northwest.
  • Documented and resolved shipment and order issues which established trust with customers.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Food Handler's Card – Various State-Specific Health Departments.
  • Alcohol Seller/Server Certification – Various State-Specific Agencies.
  • ServSafe Food Handler's Certification

Timeline

Store Associate

Spirit Halloween LLC
09.2024 - 11.2024

Customer Service Representative

Ashley Homestore
02.2024 - 05.2024

Cashier/Checker

Safeway
10.2023 - 02.2024

Facility/Janitorial Worker

Boys and Girls Club
06.2023 - 11.2023

Cashier/Sales Associate

7-11
09.2022 - 06.2023

Produce / Fresh-Cut Worker

Safeway
03.2021 - 05.2022

Retail Sales Associate

Columbia
09.2019 - 03.2020

Nanny

09.2019 - 03.2020

High School Diploma -

Sunset High School
Chloe Bernard