Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Zirkelbach

Anderson,Indiana

Summary

Driven professional with a proven track record at T.M. Nortons, enhancing customer satisfaction and fostering a loyal customer base through expert team leadership and exceptional guest interaction. Skilled in relationship building and issue resolution, adept at creating memorable experiences and maximizing service efficiency.

Overview

6
6
years of professional experience

Work History

Bar Manager

T.M. Nortons
11.2020 - Current
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.

Banquet Server

Pinheads
12.2018 - Current
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
  • Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.

Education

Associate of Science - Political Science

Ivy Tech Community College of Indiana
Anderson
05.2019

Skills

  • Team Leadership
  • Guest Interaction
  • Customer Relations
  • Issue Resolution
  • Relationship Building

Timeline

Bar Manager

T.M. Nortons
11.2020 - Current

Banquet Server

Pinheads
12.2018 - Current

Associate of Science - Political Science

Ivy Tech Community College of Indiana
Chloe Zirkelbach