Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Bryan

Umatilla,FL

Summary

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Punctual and honest. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and returning customers.

Overview

2
2
years of professional experience

Work History

Associate Cashier

Dollar Tree
11.2023 - 05.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Demonstrated knowledge of store layout to help direct customers searching for specific items or departments.
  • Adhered to company policies and procedures at all times, ensuring consistent operations across the entire staff.
  • Helped maintain an orderly flow of customers through checkout lanes to minimize wait times.
  • Resolved customer complaints promptly, maintaining professionalism while working towards a satisfactory resolution.
  • Kept work area clean, organized, and well-stocked with necessary supplies for smooth daily operations.
  • Balanced multiple tasks simultaneously during busy periods, keeping lines moving quickly without sacrificing quality or accuracy of transactions.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Used POS system to enter orders, process payments and issue receipts.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Met customer needs through polite, friendly and attentive service.

Receptionist

SPS Concrete
01.2022 - 04.2023
  • Answered phone promptly and directed incoming calls.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Reduced incoming call response time by implementing an effective call routing system.

Education

GED -

WWW.GED.COM
Remote-Online
10.2024

Skills

    Customer Service

    Patience and Empathy

    Energy and enthusiasm

    Reliability and punctuality

    Cleanliness and hygiene

    Cash/Check Handling

    Professionalism and Courtesy

    Issue Resolution

    POS System Operation & Proficiency

    Problem-Solving

    Adaptable and Flexible

Timeline

Associate Cashier

Dollar Tree
11.2023 - 05.2024

Receptionist

SPS Concrete
01.2022 - 04.2023

GED -

WWW.GED.COM
Chloe Bryan